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I Got Glutened At Bonefish Grill

Jeanniebug

By Jeanniebug
in Gluten-Free Restaurants

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Jeanniebug Apprentice
Jeanniebug
Posted

I just wanted to comment that I got glutened at a Bonefish Grill recently. I was out of town for a relative's funeral (and I drove..which made it just that much worse...), and we specifically went to Bonefish so I could pick from their gluten-free menu. I've eaten there before and not had any problems. I even got a hotel room with refrigerator so I could be sure to eat safely while I was out of town.

I had a caesar salad and steak. The waitress was wonderful and advised the chef several times to be sure he made my salad in a clean bowl. I was almost finished eating eat when I noticed some small chunks and honestly they looked like cheese clumps. Just is case I pushed them to the side and didn't eat them. Waitress took my plate away and...

A few minutes later the manager comes over and tells me he's very sorry but they noticed some crouton bits on my almost empty plate. Uh oh. He asked me to call the next day if I got sick, which I did...VERY sick. I'm extremely sensitive to cross-contamination. We hoped for the best but there I was, my joints swelled, my stomach swelled, major brain-fog, my ulcers flared up, it just really sucked and the fatigue was unbelievable. I wound up crying in my hotel room, I just felt so defeated. :(

So, long story short the regional Director of Operations wound up calling me...he apologized profusely and mailed me a certificate for a free dinner at any Bonefish. That was really nice of them, I will say. I've only been gluten-free for 3 months. I guess the moral of the story is, like I've seen others say on here, eat salad in any restaurant at your own risk. :unsure: It's out there.

And for the record, I also got glutened from the waffle fries at a Chick-Fil-A this week. I eat very natural and raw except these incidents so unfortunately it was definitely both food orders. :( I'm totally scared to eat out. Eek.

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runningcrazy Contributor
runningcrazy
Posted
I just wanted to comment that I got glutened at a Bonefish Grill recently. I was out of town for a relative's funeral (and I drove..which made it just that much worse...), and we specifically went to Bonefish so I could pick from their gluten-free menu. I've eaten there before and not had any problems. I even got a hotel room with refrigerator so I could be sure to eat safely while I was out of town.

I had a caesar salad and steak. The waitress was wonderful and advised the chef several times to be sure he made my salad in a clean bowl. I was almost finished eating eat when I noticed some small chunks and honestly they looked like cheese clumps. Just is case I pushed them to the side and didn't eat them. Waitress took my plate away and...

A few minutes later the manager comes over and tells me he's very sorry but they noticed some crouton bits on my almost empty plate. Uh oh. He asked me to call the next day if I got sick, which I did...VERY sick. I'm extremely sensitive to cross-contamination. We hoped for the best but there I was, my joints swelled, my stomach swelled, major brain-fog, my ulcers flared up, it just really sucked and the fatigue was unbep crying in my hotel room,

So, long story short the regional Director of Operations wound up calling me...he apologized

profusely and mailed me a certificate for a free dinner at any Bonefish. That was really nice of them, I will say. I've only been gluten-free for 3 months. I guess the moral of the story is, like I've seen others say on here, eat salad in any restaurant at your own risk. :unsure: It's out

there.

And for the record, I also got glutened from the waffle fries at a Chick-Fil-A this week. I eat very natural and raw except these incidents so unfortunately it was definitely both food orders.

:( I'm totally scared to eat out. Eek.

I guess just eat something filling before going out and order something like pop(if you drink it) lemonade or whatever while youre there, or monitor the chef while he prepares your meals! I've heard Italian restaurants are really good about celiacs. If you bring in gluten free noodles most chefs will make them for you and add some marinara sauce or something.

Also, what are waffle fries??

MySuicidalTurtle Enthusiast
MySuicidalTurtle
Posted

I am sorry you got so sick. Hopefully the next outings will go much better!

jststric Contributor
jststric
Posted

I'm so sorry. I've eaten at Bonefish a few times and always had very positive experiences. My problems are multiplied with dairy and egg and egg intolerances also. But I ask questions and try to make good decisions. Granted, we can't always control things even in doing all that. Hopefully, this experience taught some kitchen help and/or chef a lesson to know they made someone very, very sick. I think unless someone actually has to live this diet and way of life, there's really no way to know exactly how hard it is.

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