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Am Sick From Texas Roadhouse

JoyVertz

By JoyVertz
in Gluten-Free Restaurants

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JoyVertz Rookie
JoyVertz
Posted

I saw they had a ton of gluten free options including chili, steaks, fish etc.. I ordered a filet steak (and per recommendations said to not use the grill shortening) and a salad and cup of chili. I also had a little bit of my husbands baked sweet potato. I feel so sick right now.. headache, foggy, etc. Grrrrr! Im thinking they did not listen and used the grill shortening.

I had the dressing on the side (i dip my fork tines in) and 1/2 way through the dressing I noticed there wa an old CROUTON buried in my dressing. I've not been super sensitive about cross contamination so far and didnt eat the crouton of course but i had been dipping my fork in until i found it. then stopped eating the salad. I did tell server about gluten-free.

irritating.

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mamabear272 Explorer
mamabear272
Posted

And what did the server say? Did you at least eat for free??

Juliebove Rising Star
Juliebove
Posted

I don't eat dressing but have found the crouton buried in the salad many times and so has my daughter. I've even been told at some restaurants that it's hard to avoid because the croutons fly everywhere. I prefer to eat at places that don't serve croutons at all but there aren't very many. I wish restaurants would do the prepackaged croutons like they do with Saltines. Sorry you got glutened.

modiddly16 Enthusiast
modiddly16
Posted

I thought that Texas Roadhouse did away with their "gluten free" menu?

wjp Newbie
wjp
Posted

As far as I know Texas Roadhouse does not have a gluten free menu. But our local Texas Roadhouse's manager happens to have Celiac so I have eaten there many times safely. But one time after eating half of my salad, I came across a couton. The manager stated that a new employee didn't realize the importance of making a new salad if they accidently start to put coutons in it. He explained to me that they keep their salad mixings on one side of the kitchen and their coutons on another counter so it didn't get in there by mistake. He informed the employee of their mistake and has not happened since. He told me their chili is not gluten free. I'm lucky, he keeps me safe!

lovegrov Collaborator
lovegrov
Posted

And what did the server say? Did you at least eat for free??

I'm betting the gluten reaction didn't happen until well after they had left the restaurant and had already paid. And while I expect restaurants to be careful, I never expect a free meal. Eating out is ALWAYS risky. I'm the one deciding to take the risk.

GlutenFreeManna Rising Star
GlutenFreeManna
Posted

The PP's are right. They don't have a gluten-free menu anymore. This is the statement from their website:

"While we recognize that some guests have specific dietary needs, we are no longer able to offer our gluten-free menu at this time. It was a very difficult decision, but we concluded that due to the multi-use of utensils, supplier changes, substitutions, and the possibility of human error, we could not offer our guests a total assurance that the items were indeed 100% gluten-free. As such, we decided that the best approach was for the management team at each restaurant to work with guests individually to ensure that they can make the most informed menu decisions. Please ask to speak to your location's Managing Partner, who will be happy to accommodate any requests or provide information about our food and preparation. Thank you for your interest in Texas Roadhouse!"

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If you saw a menu somewhere online it may have been an old one it may have been a list of items other people have been able to get to eat safely working wiht their individual managers. Always go to the restaurant's website directly to find out the most up-to-date info. Sorry you had to learn the hard way that your restaurant is not safe. :(

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