4 replies to this topic

[notme45]

I believe that the publishers of Gluten Free Living are taking advantage of their subscribers.  They seem to be ending pre-paid subscriptions significantly early.  For example, ending a two year subscription after only one year.

I discovered this problem after I received a letter from Gluten Free Living telling me that my subscription was almost over.  This was despite the fact that I had purchased a 2 year subscription less than a year ago.

I contacted the magazine and was essentially told that they were indeed ending my pre-paid subscriptions early because they now publish more issues each year.  

After several emails I was able to get the publisher to agree to honor the subscription length that I had paid for.  My advice is to complain to the magazine if they try to end your subscription early.

[RiceGuy]

Wow. Glad you caught them, and held them to their contract.

[tarnalberry]

It is totally normal, industry standard, for subscriptions to be officially based on number of publications, not length of time. Hence the wording $xx/yr (6 issues). Not disagreeing they should have handled it better, just noting that it's very normal for the number of issues to be the key factor in price, not length of time.

[notme45]

It is totally normal, industry standard, for subscriptions to be officially based on number of publications, not length of time. Hence the wording $xx/yr (6 issues). Not disagreeing they should have handled it better, just noting that it's very normal for the number of issues to be the key factor in price, not length of time.

The latest renewal/expiration letter that I received from Gluten Free Living says nothing about the number of issues.  The letter just gives me an option for 1 year or two years.  I suspect that my previous renewal also said nothing about the number of issues.   

[CommonTater]

If they cancel mine after I paid for it, I will never order it again.