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Top Bar Not Working Correctly


squirmingitch

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squirmingitch Veteran

I just checked Chrome & it works on Chrome but not Safari.


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  • Replies 51
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kenlove Rising Star

ok on chrome but no longer on safari 5.1.10

kareng Grand Master

I don't know what version of safari I am using on the iPad, but the top line where you see the envelope for messages and your name, seems to work fine for me.

squirmingitch Veteran

I am using Safari 7.1.6 on a Mac.

Scott Adams Grand Master

I am getting closer. One thing I noticed is that the menu seems to work when viewing a post...for example if you click this link:

https://www.celiac.com/forums/topic/111220-top-bar-not-working-correctly/page-2#entry946156

and then try the top menu, the functions seem to work.

 

This is a bug with the software company and I'm working with them, but they are gone for the long weekend...

squirmingitch Veteran

I clicked the link & it still didn't work. I will say that it has been working "somewhat"  --- that is to say more often than it was working before. Oh yes, the long weekend. It can put a crimp in plans every time. That's okay - I have patience.

Scott Adams Grand Master

I'm running a temporary fix now, where at least the links at the top-right work correctly in Safari for the Messenger, Notifications & Admin, however, this breaks the drop down feature that was visible on these links in other browsers like Chrome. But, all links in all browsers do work now. Test it out and let me know. There might be other issues caused be this fix.


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squirmingitch Veteran

In Safari fro Messenger, Notifications & my profile when I click them it takes me directly to those -- no drop down features. It's doing the same thing as you described of Chrome which I just checked & it's exactly as you described. So for me, at least those features are working but the drop downs are not. Pretty good for a temporary fix. At least I can get somewhere now.

Scott Adams Grand Master

Ok, let me know if this temporary fix is worse than the original issue...although it seems to create other issues in other browsers, at least those using Safari can actually use those features.

squirmingitch Veteran

Before this temporary fix the only way I could get anywhere was to right click on the notifications to open the list in a new tab so that is how I was viewing my new notifications but I had to keep track of them (as I still do with this fix) b/c the notifications # does not change as it is not getting cleared. As far as mail and user profile, I was unable to access those even right clicking to open a new tab for those - now I am at least able to access those. So overall I would say this is better. However, having said that; I hate to put other people out with it creating issues in other browsers since it doesn't seem that many of us use Safari. It was so odd before b/c once in a blue moon any of the above named items worked but it was so rare as to be a fluke. It was random too. It wasn't every 3rd time or 5th time or anything you could count on or keep track of. Strange.

Scott Adams Grand Master

I took out my temporary fix because it was causing other issues...I'll keep trying.

squirmingitch Veteran

Okay. :)

  • 2 weeks later...
Scott Adams Grand Master

I am still working on this, and ultimately a version update of the board may be necessary...I'll keep you posted.

squirmingitch Veteran

Thank you Scott. :)

kenlove Rising Star

adding my thanks Scott. I have to open  crome to access and gave up on safari which i use for everything else. 

  • 3 months later...
Scott Adams Grand Master

An attempt to upgrade the board to a version that would fix all of these issues failed...will try again soon!

squirmingitch Veteran

Thanks for keeping us informed. And thanks for continuing to work on it Scott.

  • 2 weeks later...
Scott Adams Grand Master

We finished a major upgrade to the form, and this issue should be fixed.

squirmingitch Veteran

Scott, I signed in on Safari a little while ago & posted a reply right here, hit submit reply, & then got a page that had the c.com header & said 406 - Not acceptable. Then below that said click to return to home page. I clicked & kept getting the very same page & messages. 

Now I am on chrome trying it to see what happens. Let's see if this posts for me. 

squirmingitch Veteran

Ok, that posted using Chrome. I took a screenshot of what I get in Safari. Let me see if I can post that screenshot for you. BRB.

squirmingitch Veteran

Ok, here's the screenshot. I'll keep trying Safari & see what happens & report back.

Screen Shot 2015-09-23 at 1.20.27 PM.png

GF Lover Rising Star

With the upgrade there are some things to iron out.  Please be patient :).  

Put any particular problems in this thread so we know if it's something we don't know about yet.

Thanks.

Scott Adams Grand Master

If you get the 406 error please clear your cookies and cache and try again...I think I may have fixed that issue.

Scott Adams Grand Master

I've created a new topic for bug reports for the recent upgrade...please use this new topic: 

https://www.celiac.com/forums/topic/112672-forum-upgrade-bug-reports/ 

Scott Adams Grand Master

All bugs mentioned in this thread should now be fixed. Please let me know if this is not the case.

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