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Cosmetic/ Household Ingredients- Responces From Companies


princessjessie

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princessjessie Newbie

E.L.F. Cosmetics

This is a responce I got from E.L.F. cosmetics. They have very cheap products (no, they are not high quality, but a few things I like or I buy things I only use a few times for special occassions)

Email responce from them on 11/20/09:

Thank you for your interest in e.l.f. Cosmetics. Our products do not contain gluten or beeswax. Please be aware, however, that we cannot guarantee that the machinery used to process our products are completely gluten free.

Sincerely,

the e.l.f. team

e.l.f. Cosmetics Affordable Luxury

Ph. 212-239-1530

__________________

What I am wondering is if they do not used gluten in thier products, then where is the gluten on thier lines coming from? Dusting?


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princessjessie Newbie

BOUNCE:::

I was not completely pleased with this responce. Yes, it is great to know they don't contain gluten but I felt like they were putting me down for caring about completely elliminating gluten from my life.

_________________________________________________________________________

Jessie thank you for contacting Bounce.

I can only imagine how frustrating it can be to find that you have allergies to products containing Gluten, especially since it's found in so many of the items we use everyday. You'll be happy to know that none of our fabric or home care products including Bounce contain gluten.

Usually eating gluten is the cause of the rash - not products applied to the skin. Because fabric sheets and other home care products aren't ingested they are not seen as a cause of the symptoms of Celiac Disease.

We know Celiac is a serious disease, and since gluten sensitivity can vary from person to person you might consider using our Bounce Free dryer sheets, they

Wolicki Enthusiast

That reply from Bounce was pretty condescending, IMHO :huh:

princessjessie Newbie

I e-mailed over 25 companies just now... so I should be getting some responces this week.

princessjessie Newbie

AVON's Responce.

which means my eyeliner is not gluten free :/ that could be why my eyes have been itchy on and off...

I just feel like there should be a longer list from them, but I guess I won't chance it.

________________________________________________

Hello Jessica,

I have received your message regarding the request for gluten free

products. My name is Harry D., and I'm happy to help you.

After researching, I'm listing down few products that are gluten free:

- Planet Spa Himalayan Goji Berry Rejuvenating Moisture Beads Body Wash

- Planet Spa Himalayan Goji Berry Revitalizing Body Lotion

- Anew Reversalist Night Renewal Cream

- Naturals Almond & Milk Moisturizing Shower Gel

- Naturals Lavender and Chamomile Shower Gel

- Anew All-In-One Max Lotion

- Anew All-In-One Max Cream

I hope I've helped you. Please keep an eye on our website. We're always

trying to improve it for you.

Sincerely,

Harry D.

Avon Information Center

Swimmr Contributor
Usually eating gluten is the cause of the rash - not products applied to the skin. Because fabric sheets and other home care products aren't ingested they are not seen as a cause of the symptoms of Celiac Disease.

I hope this has been helpful to you.

L'Tanya K

Bounce Team

Ummm apparently they don't know ANYthing! Whatever...grr

princessjessie Newbie

Essie responce:

November 23, 2009

Dear Jessica:

Thank you for visiting www.essie.com

We have three products that have wheat protein (Gluten)


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princessjessie Newbie

REDKEN:: ugh, i'm a hairdresser... what am i supposed to do, send them a list of all the haircolors i use?

i guess ill have to consider switching companies. i know most of the shampoos have wheat protein, i wouldnt be suprised if everything else does too.

__________________________________________________

November 23, 2009

Thank you for your interest in our Redken product.

As a global leader, the L'Or

princessjessie Newbie

SMASHBOX COSMETICS:::

Big high five fore them... I think they actually might know what they are talking about... I'll definatly be investing in some of thier products.

_____________________________

November 23, 2009

Update for Inquiry #10984 - "Technical Questions"

Hello,

Gluten can be found in products that contain wheat/rye/barley derivatives. Most smashbox products do not contain gluten, however the following products do:

The following are products that contain Gluten:

CORE:

BIONIC MASCARA

LAYER LASH PRIMER

HALO HYDRATING PERFECTING POWDER

HALO EYE SHADOW

DOUBLETAKE LIP COLOR

LIP TREATMENT

TINTED LIP TREATMENT

REFLECTION HIGH SHINE LIP GLOSS

*be sure to double check the complete ingredients on the unit carton or we can email them to you. This list does not include seasonal items or items that may be found it a kit.

Best Wishes,

Customer Service

SMASHBOX COSMETICS

1.888.763.1361

customerservice@smashbox.com

Salax Contributor

I am loving the Bounce letter..LOL <_<

Seriously they start with the gluten allergy, then go to say Celiac Disease..."Hello, those are different!" Then to suggest that gluten on the skin isn't an issue, what about those with DH? Can't they have a skin reaction? Maybe I am wrong here, but common! Don't try to sound educated in something you

jerseyangel Proficient
Seriously they start with the gluten allergy, then go to say Celiac Disease...

I saw that and didn't bother to read any farther since I knew where they were going to go. <sigh>

princessjessie Newbie

Herbal Essences is out.

Thank you for contacting Herbal Essences.

Gluten is a protein found in wheat, rye, and barley. Although it is typically not added directly to our products, it may be present in fragrances. Due to the difficulty of tracing the source ingredients for the variety of fragrances used in manufacturing our products, we can not provide specific levels of gluten content for any of our fragrance blends.

Be aware that even products labeled "unscented" will still contain a masking scent, therefore they may potentially contain gluten.

We are sorry we could not be more helpful at this time.

The Herbal Essences Consumer Relations Team.

014379485A/EEA

Mail sent to this address cannot be answered.

If you have additional comments about this issue, please click here:

Open Original Shared Link

________________________________

haha, a masking scent? really?!

I misewell just toss everything Herbal Essences.

princessjessie Newbie

Bonne Bell:

2009 GLUTEN FREE PRODUCTS & PRODUCTS CONTAINING GLUTEN

Dear:

Thank you for your recent inquiry to Bonne Bell. We are always glad to hear from our customers, and we want to help you in any way possible.

The following Bonne Bell, Inc. products can be used by people afflicted with Celiac disease. They do not contain any gluten containting grains: wheat, barley, rye, oats, amaranth, teff, millet, spelt, and quinoa.

 10-0-6 Lotions

 All Colognes

 Lip Lites

 Lip Enticements

 Lip Fashion

 Sponge-On Sparklers

 Shower 2000

 Lip Lix

 Lip Gear Lip Crayons

 Eye Shades

 No Shine Oil Control Makeup

 Lip Shades with SPF 15

 Lip Sheers

 Nail Lacquers

 Cosmic Cheeks

 Lash Tints

 Glimmer Gels

 Roll-On Lip Smacker Shiners and Shimmers

 Roll-On Glitter Gloss

 Lip Gear (Matte only)

 Lip Shox

 Eye D

psawyer Proficient
...even products labeled "unscented" will still contain a masking scent, therefore they may potentially contain gluten.

You want to look for "fragrance free" rather than "unscented." Unscented may mean that there are multiple fragrances which net to no detectable scent. Fragrance free means nothing added for odor reasons--a fragrance free product may have a slight natural aroma, whereas the "unscented" version has an artificial scent to neutralize (mask) the natural aroma.

princessjessie Newbie

I understood.. It was just comical and a bit of an oxymoron.

princessjessie Newbie

ALMAY

Dear Ms. Shaw:

Thank you for your recent comments from the Almay website and your interest in our products.

Unfortunately, because of the way cosmetic ingredients are made and transported, we cannot guarantee that a product is gluten-free.

If we can be of further assistance, please call our Consumer Information Center toll-free at 1-800-473-8566. Our hours of operation are Monday through Friday, 8:30 AM until 5:00 PM EST. Any of our representatives will be glad to assist you.

Please do not reply to this e-mail. Replies sent to this email address cannot be answered. If you have additional comments about this issue, please click here:

Open Original Shared Link

If you have comments on a separate issue, please return to our corporate website: Open Original Shared Link

Sincerely,

Allison Mitchel

Senior Consumer Services Representative

Revlon Consumer Information Center

princessjessie Newbie

JANE IREDALE:

Dear Jessica,

Thank you for your inquiry. For a complete list of ingredients, please visit our website at Open Original Shared Link. The following products contain wheat based ingredients:

Purelash Original and Lengthening mascaras (hydrolyzed wheat protein)

Purebrow Color (hydrolyzed wheat protein)

Purebrow Fix and Mascara (hydrolyzed wheat protein)

Purelash Conditioner (hydrolyzed wheat protein)

Absence (wheat starch)

Eye Highlighter Pencil (wheat germ glycerides)

Overall, everything we use is highly purified and refined. Our powders have been subjected to rigorous sensitivity and non-comedogenicity tests, and have produced excellent results on these. However, it is always possible for any given person to develop a sensitivity to anything at any time. Where sensitivity is a concern, we always recommend consulting with your physician and patch testing before purchase and use of the products.

For best results, we do recommend in-person shopping whenever possible, because it allows you to try out the products and get more personalized service. For a list of retailers in your area, please check out our "Where to Buy" page at Open Original Shared Link.

Best regards,

Christine

Iredale Mineral Cosmetics, Ltd.

princessjessie Newbie

JOHNSON & JOHNSON

Dear Jessica:

Thank you for contacting the Johnson & Johnson Consumer Companies, Inc. Information Center. It is always important to hear from our consumers, and we appreciate the time you have taken to contact us.

Our line of products is quite extensive, and we do not have a specific list of gluten free products. If you would like to contact us again with the name of a specific product for which you need ingredient information, we would be happy to assist you. You may contact us through our website, or by calling our Information Center toll-free at 1-800-526-3967 Monday through Friday between 8 AM and 5 PM EST.

Thank you for your interest in our products.

princessjessie Newbie

AG:

Hi Jessica,

I spoke with our lab and this is what they informed me

princessjessie Newbie

Dermalogica Specialist, Nov 25 11:56 am (PST):

Dear Jessica,

Thank you for your interest in Dermalogica.

Please find a list including all the retail products that contain grain derivatives and should be avoided by those with gluten intolerance.

Retail Products that contain Hydrolyzed Wheat Protein include:

Archived

This topic is now archived and is closed to further replies.


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