I know people have talked about In N Out before. I know the general consensus is that they are safe, maybe don't eat the grilled onions. I did contact them a while back about soy, just to make sure I could still eat there. I wanted to be sure what kind of oil they used in their fryers and what was in their shakes. Turns out I can still eat whatever I want there. (My issue with soy may differ mildly from yours, so your mileage may vary, I am not saying there is literally no soy in any products at all.)
So yesterday we were out running errands all afternoon and happened to be on coarse to drive by. I have been whining for weeks about how I want a burger and shake. So I whined again. This time it worked since we happened to be at the right end of town. I was so astounded by my experience that I had to share.
I ordered my burger, then my husband was ordering. Suddenly I was like omg, I forgot no condiments!!! So, I told her to make mine without any condiments. She was like okay.... you sure? So, while convinced that I will that "that look" that we all know, the one that says this lady is off her rocker, I just said I couldn't have them because they dip the spatula in the condiments then put them on the buns and it isn't safe for me. She was like oh, that isn't a big deal I can't have gluten either and I trained the whole store and they'll use squeeze bottles. She explained how she trained them not to screw up the grilled onions too and how they all thought she was crazy when she explained it to them. Kinda like how I thought she would look at me.
So, now I know that not only can I eat there, but I have a store in my city where someone who has celiac or some sort of gluten issue laid down the law on CC issues. How freaking cool is that?
(On a totally unrelated topic, she is also working on an online gluten-free bakery. When it opens I'm going to make sure everyone here knows about it. This girl really gets it.)