Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.


  • Celiac.com Sponsor (A1):
    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

They Put Oat Protein In Kiss My Face Lotion!

jnclelland

Recommended Posts

jnclelland Contributor
jnclelland
Posted

I went to buy my usual Kiss My Face lotion today (I get the unscented kind for extra sensitive skin), and I noticed that the packaging had changed. Knowing that that's a red flag for changes to the formulation, I decided to read the ingredients. THEY ADDED OAT PROTEIN!!!!! There was still one old bottle there, so I compared the two, and sure enough, the oat protein is new. I'm so mad I could spit nails; I looked high and low for a lotion I liked, finally fell in love with this one, and now they go and put gluten in it!!!!

As soon as I calm down enough to be civil, I'm going to send them a letter and ask them to please change it back. I know there are other people here who use it, because this is where I first heard about it. PLEASE, PLEASE, PLEASE, if you use this product, call or write to them and let them know what a bad move this is. Their contact info is available at Open Original Shared Link.

Jeanne

  • 2 weeks later...
Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


jnclelland Contributor
jnclelland
Posted
  • Author

Well, I sent them an email, and I actually got a fairly nice - and knowledgeable! - reply back. Here's what they said:

Hi Jeanne- Thanks for taking the time to write. You are right; we did change

the formula of our moisturizer to remove the parabens. Sorry that the new

formula is not suitable for you. I sympathize; I know celiac is a tough

disease. I will definitely pass your feedback along to our product

development team. We love hearing from our customers and absolutely do

consider your input when developing new products or when tweaking our

current line. I have attached our gluten free list. Please be aware that

these products are processed in facilities that also manufacture other

products so we can not guarantee against cross contamination. Please let me

know if I can be of further help. Have a good day.

Heather Halpern

Kiss My Face Corporation

heather@kissmyface.com

Kiss My Face Gluten Free List

All Olive Bar Soaps

All Big Kiss Bar Soaps

Green Tea & Gingko Moisturizer

Vitamin A&E Moisturizer

Honey & Calendula Moisturizer

Peaches & Cr

b91hd7fjk Apprentice
b91hd7fjk
Posted

I've actually never used the stuff but I totally have your back. I sent heather an email myself and will let you know if I hear a response...I can only imagine your diappointment.

Well, good luck!

-Staci

jnclelland Contributor
jnclelland
Posted
  • Author
I've actually never used the stuff but I totally have your back. I sent heather an email myself and will let you know if I hear a response...I can only imagine your diappointment.

Well, good luck!

-Staci

Thanks - I really appreciate the support! I actually thought her response was very nice, and maybe they will take customer feedback into account eventually. I was also glad to see that there are still some gluten-free varieties, so I'll have to try them and see if I like any of them. It's just so frustrating when they go and put gluten into a perfectly good product, but I guess we all have this experience now and then. Never stop reading labels, right?

Jeanne

b91hd7fjk Apprentice
b91hd7fjk
Posted

I acutally work in the skincare retail business so I know how important the impact of customer feedback can be-positive or negative. I have fell in love with skincare over the last year and a half and have been doing a lot of thinking about starting a designated "gluten free" (plus some other common intolerences) line...no risks of CC and very effective...to my knowledge there is no one out there doing this so we certainly need it!! Well...let me know what you htink. I graduate college in 2 years so I have some time to think this over...

Best,

Staci

jerseyangel Proficient
jerseyangel
Posted

Hi Jeanne,

I will drop them an email, too. I know how hard it is to find a good lotion--and then to have the formula changed on you-- :angry: not fair!

I did think that was a very good response from the company--one of the best I've seen, actually. I hope they will reconsider the change, or at least maybe one of the other moisturizers will work for you :)

Sometimes we can't win for losing :D

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Get Celiac.com Updates:
    Support Celiac.com:
    Join eNewsletter
    Donate
  • Celiac.com Sponsor (A17):
    Celiac.com Sponsor (A17):



    Celiac.com Sponsors (A17-M):



  • Recent Activity

    1. Haugeabs
      - Haugeabs replied to Jane02's topic in Gluten-Free Foods, Products, Shopping & Medications
      23

      Desperately need a vitamin D supplement. I've reacted to most brands I've tried.

      For my Vit D3 deficiency it was recommended to take with Vit K2 (MK7) with the Vit D. The Vit K2 helps absorption of Vit D3. Fat also helps with absorption. I take Micro Ingredients Vit D3 5000 IU with Vit K2 100 micrograms (as menaquinone:MK-7). Comes in soft gels with coconut oil. Gluten free but not certified gluten free. Soy free, GMO free.
    2. trents
      - trents replied to xxnonamexx's topic in Gluten-Free Foods, Products, Shopping & Medications
      7

      FDA looking for input on Celiac Gluten sensitivity labeling PLEASE READ and submit your suggestions

      @Known1, I submitted the following comment along with my contact information: "I have noticed that many food companies voluntarily include information in their ingredient/allergen label section when the product is made in an environment where cross contamination with any of the nine major allergens recognized by the FDA may also be likely. Even...
    3. Wheatwacked
      - Wheatwacked replied to Jane02's topic in Gluten-Free Foods, Products, Shopping & Medications
      23

      Desperately need a vitamin D supplement. I've reacted to most brands I've tried.

      That is the goal, after all.
    4. Wheatwacked
      - Wheatwacked replied to Heatherisle's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      34

      Blood results

      Celiac Disease causes more vitamin D deficiency than the general population because of limited UV sunlight in the winter and the little available from food is not absorbed well in the damaged small intestine. Taking 10,000 IU a day (250 mcg) a day broke my depression. Taking it for eleven years. Doctor recently said to not stop. My 25(OH)D is around 2...
    5. Known1
      - Known1 replied to xxnonamexx's topic in Gluten-Free Foods, Products, Shopping & Medications
      7

      FDA looking for input on Celiac Gluten sensitivity labeling PLEASE READ and submit your suggestions

      Thank you for sharing your thoughts. I respectfully disagree. You cherry picked a small section from the page. I will do the same below: The agency is seeking information on adverse reactions due to “ingredients of interest” (i.e., non-wheat gluten containing grains (GCGs) which are rye and barley, and oats due to cross-contact with GCGs) and on ...
  • Celiac.com Sponsor (A19):

  • Member Statistics

    • Total Members
      133,414
    • Most Online (within 30 mins)
      7,748
    Donna Shields
    Newest Member
    Donna Shields
    Joined
  • Celiac.com Sponsor (A20):
  • Celiac.com Sponsor (A22):

  • Forum Statistics

    • Total Topics
      121.6k
    • Total Posts
      1m
  • Celiac.com Sponsor (A21):

  • Upcoming Events

  • Posts

    • Haugeabs
      Desperately need a vitamin D supplement. I've reacted to most brands I've tried.

      By Haugeabs · Posted

      For my Vit D3 deficiency it was recommended to take with Vit K2 (MK7) with the Vit D. The Vit K2 helps absorption of Vit D3. Fat also helps with absorption. I take Micro Ingredients Vit D3 5000 IU with Vit K2 100 micrograms (as menaquinone:MK-7). Comes in soft gels with coconut oil.  Gluten free but not certified gluten free. Soy free, GMO free.   
    • trents
      FDA looking for input on Celiac Gluten sensitivity labeling PLEASE READ and submit your suggestions

      By trents · Posted

      @Known1, I submitted the following comment along with my contact information: "I have noticed that many food companies voluntarily include information in their ingredient/allergen label section when the product is made in an environment where cross contamination with any of the nine major allergens recognized by the FDA may also be likely. Even though celiac disease and gluten sensitivity are, technically speaking, not allergic responses, it would seem, nonetheless, appropriate to include "gluten" in that list for the present purpose. That would insure that food companies would be consistent with including this information in labeling. Best estimates are that 1% of the general population, many undiagnosed of course, have celiac disease and more than that are gluten sensitive."
    • Wheatwacked
      Desperately need a vitamin D supplement. I've reacted to most brands I've tried.

      By Wheatwacked · Posted

      That is the goal, after all.  
    • Wheatwacked
      Blood results

      By Wheatwacked · Posted

      Celiac Disease causes more vitamin D deficiency than the general population because of limited UV sunlight in the winter and the little available from food is not absorbed well in the damaged small intestine.  Taking 10,000 IU a day (250 mcg) a day broke my depression. Taking it for eleven years.  Doctor recently said to not stop.  My 25(OH)D is around 200 nmol/L (80 ng/ml) but it took about six years to get there.  Increasing vitamin D also increases absorption of Calcium. A good start is 100-gram (3.5-ounce) serving of salmon,  vitamin D from 7.5 to 25 mcg (300 to 1,000 IU) but it is going to take additional vitamin D supplement to be effective.  More importantly salmon has an omega-6 to omega-3 ratio 1:10 anti-inflammatory compared to the 15:1 infammatory ratio of the typical Western diet. Vitamin D and Depression: Where is all the Sunshine?
    • Known1
      FDA looking for input on Celiac Gluten sensitivity labeling PLEASE READ and submit your suggestions

      By Known1 · Posted

      Thank you for sharing your thoughts.  I respectfully disagree.  You cherry picked a small section from the page.  I will do the same below: The agency is seeking information on adverse reactions due to “ingredients of interest” (i.e., non-wheat gluten containing grains (GCGs) which are rye and barley, and oats due to cross-contact with GCGs) and on labeling issues or concerns with identifying these “ingredients of interest” on packaged food products in the U.S. “People with celiac disease or gluten sensitives have had to tiptoe around food, and are often forced to guess about their food options,” said FDA Commissioner Marty Makary, M.D., M.P.H. “We encourage all stakeholders to share their experiences and data to help us develop policies that will better protect Americans and support healthy food choices.” --- end quote Anyone with celiac disease is clearly a stakeholder.  The FDA is encouraging us to share our experiences along with any data to help develop future "policies that will better protect Americans and support healthy food choices".  I see this as our chance to speak up or forever hold our peace.  Like those that do not participate in elections, they are not allowed to complain.  The way I see it, if we do not participate in this request for public comment/feedback, then we should also not complain when we get ill from something labeled gluten-free. Have a blessed day ahead, Known1
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.