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Optimum Health Resources

KrisT

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KrisT Explorer
KrisT
Posted

Has anyone used this and what are the thoughts about its accuracy?? I had my own test done through Enterolab, but was thinking I could test my 3 kids with the blood tester. It would be much easier than fecal collection kits for 3 young, and not so hip to pooping in the cup, kids.

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happygirl Collaborator
happygirl
Posted

Hey Kris,

I've never used them, but I have heard many great things about them. They used to be called York Labs (if I remember correctly). Sorry that I don't have much else to offer...but good luck with whatever path you take :)

Laura

sspitzer5 Apprentice
sspitzer5
Posted
Has anyone used this and what are the thoughts about its accuracy?? I had my own test done through Enterolab, but was thinking I could test my 3 kids with the blood tester. It would be much easier than fecal collection kits for 3 young, and not so hip to pooping in the cup, kids.

I used them for food intolerance testing (IGG). For me, the results seemed accurate, but I've heard others here say that there were a lot of false positives. Their customer service is not great at the moment and it takes a long time to get the results back. If you're looking for gluten intolerance testing, I think Enterolab is a better choice.

S

  • 1 year later...
GlutenfreeinLA Newbie
GlutenfreeinLA
Posted

Don't use them! Optimum Health resources stole my money! It has been almost 4 months and I have not gotten my test results back. Also I have sent them about 10 emails and no reply.

No one answers the phone number provided. I left probably 15 messages over the past couple months and no one ever called back! I can't get in touch with anyone. :(

Now I am left trying to figure out how to get my money back.

  • 1 month later...
GlutenfreeinLA Newbie
GlutenfreeinLA
Posted

Just an update. I still haven't gotten my results or my money back (hundreds of dollars) or any reply from Optimum Health Resources. I sent my test back in November and it is now May.

I called and e-mailed them for months and never received a reply, ever.

I have filed a complaint with the Better Business Bureau, and they still have not replied. Optimum Health Resources should not be allowed to do business!!

Check the other topics on them in this forum and you will see how many people have similar complaints. :(

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