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Friendly's Restaurants

Jeepster93

By Jeepster93
in Gluten-Free Restaurants

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Jeepster93 Newbie
Jeepster93
Posted

They wouldn't even TRY. I asked if we could talk to the chefs and ask for a clean grill for our stuff.

I emailed the corporation and got this response.

"Dear Mrs. Shanks,

Thank you for your e-mail of November 27, 2007. In response to you inquiry keeping all our guests in mind, unfortunately we cannot accomodate your request.

Thank you.

Annery Brown

Guest Services Representative

Friendly Ice Cream Corporation

(413) 731-4241 "

That they wouldn't even make an effort to try and accomodate doesn't say much about their customer service.

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blueeyedmanda Community Regular
blueeyedmanda
Posted

guess we can scratch them off our list :) Last time I was in Friendlys prior to celiac, the service was lousy and I vowed never to go back....guess I will be standing my ground.

momandgirls Enthusiast
momandgirls
Posted

It totally depends on the particular Friendy's you go to - we had a fantastic experience at one in Sturbridge, MA - the manager's boyfriend was Celiac and she was enormously helpful in figuring out what we could eat.

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