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Glutened At Rodizios In Nashville

Reinhard1

By Reinhard1
in Gluten-Free Restaurants

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Reinhard1 Newbie
Reinhard1
Posted

Family took me out to Rodizios Brazilian Steakhouse in Nashville for my birthday.  Got home and within an hour had one of my worst gluten reactions ever.  My husband called to let the management know and went through everything I ate and the manager (Glenn) determined the only thing that could have happened was cross-contamination at the salad bar ..."We're so sorry that happened, please call back to tomorrow to update us on her condition"  …Sorry, but the level of my reaction leads me to believe one of their "Gluten Free" dishes was prepared improperly.  All they offered was an apology and told him they would note it on our profile to be extra careful next time.  Really? Only after my husband got angry with them did they begrudgingly credit my meal.  Obviously, the management there does not take their gluten free claim as seriously as they advertise, and when they make a mistake, are unwilling to take ownership for it.  Eat there at your own risk, I know we won't be going back, which is too bad because it was an enjoyable experience.

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kareng Grand Master
kareng
Posted

I'm sorry you feel bad.

One of the great things about Brazilian Steakhouses is that most everything is gluten-free. There is no preparing a regular gluten containing dish without gluten. Everything except a Few desserts and maybe something on the salad bar, are always gluten-free.

bartfull Rising Star
bartfull
Posted

I would never eat from a salad bar. There are crouton crumbs flying everywhere and spoons tongs and ladles getting put into bins other than the ones they were originally in. It doesn't take much to get a full-on glutening.

Adalaide Mentor
Adalaide
Posted

I eat at Rodizio, sadly not frequently because of the prices but it is one of my favorite places to go. It does not have a salad bar in the sense that most people think of one, and is more like a cold food bar. There are not croutons or other gluteny items that can scatter crumbs or easily CC things. When I have gone only 1 or 2 selections each time has not been gluten free and I have had no problems at all. I love that I am served things like bread, deep fried parmesan polenta and literally everything everyone else in the restaurant is having (with the exception of the chicken which is not gluten free, you didn't eat any chicken did you?) and not feel weird or different or have any worries. The only thing I've ever felt from eating there is like a bloated, stuffed pig that needs to be rolled out to my car with my pants unbuckled.

 

I'm sorry you had a bad experience. As always, every time we dine out it is a risk. I accept the risk when I dine at Rodizio and choose to eat from the salad bar. I understand there is the risk that someone used the spoon from the non-gluten free item(s) in something I will choose to eat. This is something that could have happened to you. That doesn't make the restaurant responsible. Accidents happen, it isn't like anyone there was maliciously poisoning you.

kareng Grand Master
kareng
Posted

I eat at Rodizio, sadly not frequently because of the prices but it is one of my favorite places to go. It does not have a salad bar in the sense that most people think of one, and is more like a cold food bar. There are not croutons or other gluteny items that can scatter crumbs or easily CC things. When I have gone only 1 or 2 selections each time has not been gluten free and I have had no problems at all. I love that I am served things like bread, deep fried parmesan polenta and literally everything everyone else in the restaurant is having (with the exception of the chicken which is not gluten free, you didn't eat any chicken did you?) and not feel weird or different or have any worries. The only thing I've ever felt from eating there is like a bloated, stuffed pig that needs to be rolled out to my car with my pants unbuckled.

 

I'm sorry you had a bad experience. As always, every time we dine out it is a risk. I accept the risk when I dine at Rodizio and choose to eat from the salad bar. I understand there is the risk that someone used the spoon from the non-gluten free item(s) in something I will choose to eat. This is something that could have happened to you. That doesn't make the restaurant responsible. Accidents happen, it isn't like anyone there was maliciously poisoning you.

According to the website - all the meat is gluten-free. Open Original Shared Link Maybe its a certain dish that isn't gluten-free? Looks like about the only non- gluten-free items are a pasta dish, banana fritter, and 2 desserts.

Adalaide Mentor
Adalaide
Posted

According to the website - all the meat is gluten-free. Open Original Shared Link Maybe its a certain dish that isn't gluten-free? Looks like about the only non- gluten-free items are a pasta dish, banana fritter, and 2 desserts.

 

Maybe it's just local then? Or maybe it was an issue just once? I don't know. Someone (staff, not a random person) told me don't eat it so I didn't. I trusted them when they told me it wasn't safe because I figured they may know something or something changed. Or maybe they were in the process of changing things, who knows. I guess it's proof again that things always change, things can always be different place to place, and no matter what you see online talk to your server!

IrishHeart Veteran
IrishHeart
Posted

 As always, every time we dine out it is a risk. I accept the risk when I dine at Rodizio and choose to eat from the salad bar. I understand there is the risk that someone used the spoon from the non-gluten free item(s) in something I will choose to eat. This is something that could have happened to you. That doesn't make the restaurant responsible. Accidents happen, it isn't like anyone there was maliciously poisoning you.

This is a very wise approach to dining out ANYWHERE. This is life with celiac, unfortunately.

 

Most places do the very best they can to accommodate us and still , accidental CCs can occur.

 

There is a Brazilian steakhouse nearby and soon, we hope to give it a try. 

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Adalaide Mentor
Adalaide
Posted

This is a very wise approach to dining out ANYWHERE. This is life with celiac, unfortunately.

 

Most places do the very best they can to accommodate us and still , accidental CCs can occur.

 

There is a Brazilian steakhouse nearby and soon, we hope to give it a try. 

 

Don't forget to save room for creme brulee, they all serve it. I've been tempted on occasion to go just for a Brazilian lemonade and dessert. :lol:

IrishHeart Veteran
IrishHeart
Posted

...you had me at creme brulee

 

Now, I can make my own, but why should I, if I can get it out?

 

Another reason to love BONEFISH GRILL.

Adalaide Mentor
Adalaide
Posted

Nobody should be forced to stay home and make their own. It's barbaric.

luvs2eat Collaborator
luvs2eat
Posted

I'd be happy to eat the cheese rolls and the crème brulee... apps and dessert?? I make the cheese rolls all the time. They're delicious!

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