Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Dean & Delucca Unsafe!

kareng

Recommended Posts

kareng Grand Master
kareng
Posted

Dean and Deluca is a nice gourmet grocery store.  They also sell made to order salads and sandwiches.

 

I needed some fancy and expensive cheese for a party.  The wrapped cheese chunks should be safe.  Apparently not!  The guy behind the counter was cutting them with a knife he had used to make sandwiches!  I think they probably don't cut most of them that way, but if a customer wants a smaller piece, this is how he is doing it.  And then wrapping up the extra chunk for sale!  No warning of possible cc due to bad/dirty food prep practices.  I would think, even if gluten wasn't an issue, that getting a piece of cheese & unwrapping it to find crumbs, would be disgusting and worriesome.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


CK1901 Explorer
CK1901
Posted

Ugh, that is all I have to say to that.

kareng Grand Master
kareng
Posted
  • Author

I called the store and talked to someone who claimed to be a manager.  I think he was just humoring me.  He said that was against policy.  But, big deal.  If no one is paying attention.

squirmingitch Veteran
squirmingitch
Posted

Not to mention the other things that are contaminating the cheese such as mayo, onions and any other condiments. It's just BAD.

LauraTX Rising Star
LauraTX
Posted

Perfect example of a careless employee that can screw things up, even at the best of places.  Glad you at least saw it before consuming!!

kareng Grand Master
kareng
Posted
  • Author

Not to mention the other things that are contaminating the cheese such as mayo, onions and any other condiments. It's just BAD.

I thought of that later. You can't use a knife that cut meat on cheese - health dept rule. I reported them to the state, too. Not sure if anything will happen there.

BlessedMommy Rising Star
BlessedMommy
Posted

That sounds like it has potential for food borne illness! I'm glad that you reported them.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


kareng Grand Master
kareng
Posted
  • Author

Got this response. Sounds like it was taken seriously - maybe not because of Celiac...... Maybe just because of meat cc. But that's a start.

" Thank you very much for your email yesterday. As the General Manager here at Dean & DeLuca, my staff and I take great pride in providing the highest quality products and service in order to exceed your expectations. When we fail to do this, we are greatly sorry for our shortcomings. After reading your email, I have to say that I am very disappointed with how my associate mishandled the cheese department. I have spoken with both the manager who handled your phone call and the employee who attempted to serve you. We currently have separate knives for both bread and cheese. Please be assured that this was a one time occurrence and if I can assist you with anything else moving forward, please call or email me directly.

Thank you again for your feedback and I hope that there is something I can do to make you reconsider Dean & DeLuca for your future needs.

Warm Regards,"

squirmingitch Veteran
squirmingitch
Posted

It's certainly better than nothing and now that the Gen. Mgr. knows about it maybe he will keep a tighter eye on things in that department.

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      132,015
    • Most Online (within 30 mins)
      7,748
    Rockette47
    Newest Member
    Rockette47
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.5k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • Jmartes71
      Fighting for a name

      By Jmartes71 · Posted

      Im so frustrated and still getting the run around trying to reprove my celiac disease which my past primary ignored for 25 years.I understand that theres a ray of medical that doctors are limited too but not listening and telling the patient ( me) that im not as sensitive as I think and NOT celiac!Correction Mr white coat its not what I think but for cause and affect and past test that are not sticking in my medical records.I get sick violently with foods consumed, not eating the foods will show Im fabulous. After many blood draws and going through doctors I have the HLA- DQ2 positive which I read in a study that Iran conducted that the severity in celiac is in that gene.Im glutenfree and dealing with related issues which core issue of celiac isn't addressed. My skin, right eye, left leg diagestive issues affected. I have high blood pressure because im in pain.Im waisting my time on trying to reprove that Im celiac which is not a disease I want, but unfortunately have.It  has taken over my life personally and professionally. How do I stop getting medically gaslight and get the help needed to bounce back if I ever do bounce back to normal? I thought I was in good care with " celiac specialist " but in her eyes Im good.Im NOT.Sibo positive, IBS, Chronic Fatigue just to name a few and its all related to what I like to call a ghost disease ( celiac) since doctors don't seem to take it seriously. 
    • trents
      Celiac getting dentures

      By trents · Posted

      @Martha Mitchell, your reaction to the lens implant with gluten sounds like it could be an allergic reaction rather than a celiac reaction. It is possible for a celiac to be also allergic to gluten as it is a protein component in wheat, barley and rye.
    • JoJo0611
      Chances of being coeliac

      By JoJo0611 · Posted

      Thank you all. 
    • Martha Mitchell
      Celiac getting dentures

      By Martha Mitchell · Posted

      Scott I also have different symptoms than most people. It affects me bad. Stomach ache, headache, nauseous, heart racing, whole body shaking, can't walk then my throat starts to close. It attacks my nervous system. The only thing that saves me is a 1/2 of Xanax...it calms down my nervous system 
    • Martha Mitchell
      Celiac getting dentures

      By Martha Mitchell · Posted

      Scott Adams. I was dealing with a DR that didn't care about me being celiac. I repeatedly told him that I was celiac and is everything gluten-free. He put an acrylic lens from j&j. I called the company to ask about gluten and was told yes that the acrylic they use has gluten....then they back tracked immediately and stopped talking to me. The Dr didn't care that I was having issues. It took me 6 months and a lot of sickness to get it removed.... which can only happen within 6 months. The Dr that took it out said that it was fused and that's why I lost vision. If they would have removed it right away everything would be fine. He put in a silicone one that was gluten-free and I've had no issues at all in the other eye. Do not do acrylic!
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.