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Response From Garnier Fructis

Moongirl

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Moongirl Community Regular
Moongirl
Posted

So I got the letter from Fructis, because I called them about a new product they have out. The lady said that they didnt have information for it yet cause it was new, but she would let me know what she found out. Here is the letter.......

April 18, 2006

Thank you for giving us an opportunity to answer your questions about the ingredients in our products.

We do not have prepared information on the ingredient information you requested. Therefore, each inquiry is researched individually. This process may take several weeks. Be assured you will receive a response as soon as we have the information.

The following list of ingredients that are used in our products, are those that contain wheat and other grains. This list may also be used by the celiac patient to identify gluten-containing ingredients. This list gives the standard industry names for ingredients as found in the International Cosmetic Ingredient Dictionary.

Hydrolyzed Wheat Protein

Avena Sativa (Oat) Kernel Flour

Cyclodextrin

Dextrin

Dextrin Palmitate

Hydrolyzed Oat Flour

Hydrolyzed Vegetable Protein

Hydrolyzed Wheat Flour

Hydrolyzed Wheat Gluten

Hydrolyzed Wheat Protein

Hydrolyzed Wheat Protein/PVP Crosspolymer

Hydrolyzed Wheat Starch

Maltodextrin

Secale Cereale (Rye) Seed Flour

Triticum Vulgare (Wheat) Germ Extract

Triticum Vulgare (Wheat) Germ Oil

Triticum Vulgare (Wheat) Gluten

Triticum Vulgare (Wheat) Starch

Wheat Amino Acids

Wheat Germ Glycerides

Wheat Germamidopropalkonium Chloride

Wheat Protein

Wheatgermamidopropyl Ethyldimonium Ethosulfate

Yeast Extract

All the ingredients we use in a product are listed on the package or on the label of the product itself. Comparing this list with the ingredients listed on our products will help you to identify the ingredients you would like to avoid.

Thank you for giving us the opportunity to respond.

Sincerely,

Linda Barton

Consumer Affairs Coordinator

Ref # 3511362

Now I thought that Maltodextrin was ok..? right? And what about Dextrin and Dextrin Palmitate? And I have no idea what this is Cyclodextrin.....Could you guys check out the list and let me know what you think. Cause here is a company that states all their shampoo and conditioners are gluten-free. Most of the products that I use are too....it would be kind of scary if they have stuff on the list that they think are not safe but really are, granted it wouldnt hurt us, but better safe then sorry.

Thanks :)

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Rusla Enthusiast
Rusla
Posted

Matodextrin and dextrins are fine. The way it is worded is a little odd. However it says; " This list may also be used by the celiac patient to identify gluten-containing ingredients. This list gives the standard industry names for ingredients as found in the International Cosmetic Ingredient Dictionary." It doesn't mean all of them are grain carriers.

PreOptMegs Explorer
PreOptMegs
Posted

I thought Maltodextrin could be from corn or from wheat, so it could potentially be bad????

tiffjake Enthusiast
tiffjake
Posted

Ok, so they aren't saying that these things ARE in their product...they are just letting you know what to look for?? Hm, maybe they want you to read the label yourself? Ha...Maybe I am reading this wrong....

StrongerToday Enthusiast
StrongerToday
Posted
Ok, so they aren't saying that these things ARE in their product...they are just letting you know what to look for?? Hm, maybe they want you to read the label yourself? Ha...Maybe I am reading this wrong....

I agree with Tiffjake. I got the exact same list from L'oreal when I asked about a shampoo I was using. A good CYA on their part - they're saying "this is what you can't have, read your labels".

tiffjake Enthusiast
tiffjake
Posted
I agree with Tiffjake. I got the exact same list from L'oreal when I asked about a shampoo I was using. A good CYA on their part - they're saying "this is what you can't have, read your labels".

Like we need to email or call them for that.....hm....makes me want to spend my money with someone else!

Lillyth Explorer
Lillyth
Posted
Like we need to email or call them for that.....hm....makes me want to spend my money with someone else!

It looks to me like it may be an "auto-response", meaning that it is an automatically generated email response to your question, while they look it up in the meantime & get back to you.

At least I hope that's what it is, because if not, that means I have to stop using their products & let them know why (and I really don't want to do that because I really like their products, but I will if that was not an auto-response).

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darlindeb25 Collaborator
darlindeb25
Posted

In the US, maltodextrin must be made with corn when talking about food products--BUT, there is no such ruling for anything other then foods, personal products, otc drugs and perscription drugs are not regulated in the same ways. Deb

Matilda Enthusiast
Matilda
Posted

..

Fiddle-Faddle Community Regular
Fiddle-Faddle
Posted
The following list of ingredients that are used in our products, are those that contain wheat and other grains.

Doesn't that mean that those ingredients ARE used in their products?

tiredofdoctors Enthusiast
tiredofdoctors
Posted

Someone posted about Garnier Fructis somewhere else -- they told her that the shampoo and cream rinses were absolutely gluten-free, but individual styling products needed to have a phone call to the company to be sure . . . can't remember what thread it was on, but I know it was a couple of months ago . . . . Lynne

  • 6 months later...
Robina Contributor
Robina
Posted

No... it means that if the ingredients listed on the product contain any of the ingredients in the list they provided... then that particular product is not gluten free... more or less...

Now I just checked my curl cream, my volumizing spray, my quick fix hair spray and my long and strong leave in... and none of the ingredients in the list are listed on those particular products...

Doesn't that mean that those ingredients ARE used in their products?
TinkerbellSwt Collaborator
TinkerbellSwt
Posted

I know maltodextrin is fine... but dextrin is too?? I didnt know that.. can someone confirm this?

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