Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

They Put Oat Protein In Kiss My Face Lotion!

jnclelland

Recommended Posts

jnclelland Contributor
jnclelland
Posted

I went to buy my usual Kiss My Face lotion today (I get the unscented kind for extra sensitive skin), and I noticed that the packaging had changed. Knowing that that's a red flag for changes to the formulation, I decided to read the ingredients. THEY ADDED OAT PROTEIN!!!!! There was still one old bottle there, so I compared the two, and sure enough, the oat protein is new. I'm so mad I could spit nails; I looked high and low for a lotion I liked, finally fell in love with this one, and now they go and put gluten in it!!!!

As soon as I calm down enough to be civil, I'm going to send them a letter and ask them to please change it back. I know there are other people here who use it, because this is where I first heard about it. PLEASE, PLEASE, PLEASE, if you use this product, call or write to them and let them know what a bad move this is. Their contact info is available at Open Original Shared Link.

Jeanne

  • 2 weeks later...
Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


jnclelland Contributor
jnclelland
Posted
  • Author

Well, I sent them an email, and I actually got a fairly nice - and knowledgeable! - reply back. Here's what they said:

Hi Jeanne- Thanks for taking the time to write. You are right; we did change

the formula of our moisturizer to remove the parabens. Sorry that the new

formula is not suitable for you. I sympathize; I know celiac is a tough

disease. I will definitely pass your feedback along to our product

development team. We love hearing from our customers and absolutely do

consider your input when developing new products or when tweaking our

current line. I have attached our gluten free list. Please be aware that

these products are processed in facilities that also manufacture other

products so we can not guarantee against cross contamination. Please let me

know if I can be of further help. Have a good day.

Heather Halpern

Kiss My Face Corporation

heather@kissmyface.com

Kiss My Face Gluten Free List

All Olive Bar Soaps

All Big Kiss Bar Soaps

Green Tea & Gingko Moisturizer

Vitamin A&E Moisturizer

Honey & Calendula Moisturizer

Peaches & Cr

b91hd7fjk Apprentice
b91hd7fjk
Posted

I've actually never used the stuff but I totally have your back. I sent heather an email myself and will let you know if I hear a response...I can only imagine your diappointment.

Well, good luck!

-Staci

jnclelland Contributor
jnclelland
Posted
  • Author
I've actually never used the stuff but I totally have your back. I sent heather an email myself and will let you know if I hear a response...I can only imagine your diappointment.

Well, good luck!

-Staci

Thanks - I really appreciate the support! I actually thought her response was very nice, and maybe they will take customer feedback into account eventually. I was also glad to see that there are still some gluten-free varieties, so I'll have to try them and see if I like any of them. It's just so frustrating when they go and put gluten into a perfectly good product, but I guess we all have this experience now and then. Never stop reading labels, right?

Jeanne

b91hd7fjk Apprentice
b91hd7fjk
Posted

I acutally work in the skincare retail business so I know how important the impact of customer feedback can be-positive or negative. I have fell in love with skincare over the last year and a half and have been doing a lot of thinking about starting a designated "gluten free" (plus some other common intolerences) line...no risks of CC and very effective...to my knowledge there is no one out there doing this so we certainly need it!! Well...let me know what you htink. I graduate college in 2 years so I have some time to think this over...

Best,

Staci

jerseyangel Proficient
jerseyangel
Posted

Hi Jeanne,

I will drop them an email, too. I know how hard it is to find a good lotion--and then to have the formula changed on you-- :angry: not fair!

I did think that was a very good response from the company--one of the best I've seen, actually. I hope they will reconsider the change, or at least maybe one of the other moisturizers will work for you :)

Sometimes we can't win for losing :D

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Get Celiac.com Updates:
    Support Celiac.com:
    Join eNewsletter
    Donate
  • Celiac.com Sponsor (A17):
    Celiac.com Sponsor (A17):



    Celiac.com Sponsors (A17-M):



  • Recent Activity

    1. knitty kitty
      - knitty kitty replied to xxnonamexx's topic in Post Diagnosis, Recovery & Treatment of Celiac Disease
      3

      My journey is it gluten or fiber?

      @xxnonamexx, There's labeling on those Trubar gluten free high fiber protein bars that say: "Manufactured in a facility that also processes peanuts, milk, soy, fish, WHEAT, sesame, and other tree nuts." You may want to avoid products made in shared facilities. If you are trying to add more fiber to your diet to ease constipation, considering...
    2. trents
      - trents replied to sha1091a's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      1

      Issues before diagnosis

      Welcome to celiac.com @sha1091a! Your experience is a very common one. Celiac disease is one the most underdiagnosed and misdiagnosed medical conditions out there. The reasons are numerous. One key one is that its symptoms mimic so many other diseases. Another is ignorance on the part of the medical community with regard to the range of symptoms that celiac...
    3. trents
      - trents commented on Jefferson Adams's article in Other Diseases and Disorders Associated with Celiac Disease
      6

      Celiac Disease Patients Face Higher Risk of Systemic Lupus

      What kind of practitioner did the blood test? Was this a medical doctor, a naturopathic doctor, a GI doc? I would certainly follow up with them and ask why they advised you not to eat red meat. I mean, it could be something like they, themselves, are a vegetarian and give that advice to everyone. Have you had an endoscopy with biopsy of the small bowel...
    4. knitty kitty
      - knitty kitty replied to EndlessSummer's topic in Food Intolerance & Leaky Gut
      2

      Dizziness after eating green beans?

      @EndlessSummer, You said you had an allergy to trees. People with Birch Allergy can react to green beans (in the legume family) and other vegetables, as well as some fruits. Look into Oral Allergy Syndrome which can occur at a higher rate in Celiac Disease. Switching to a low histamine diet for a while can give your body time to rid itself of...
    5. sha1091a
      - sha1091a posted a topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      1

      Issues before diagnosis

      I found out the age of 68 that I am a celiac. When I was 16, I had my gallbladder removed when I was 24 I was put on a medication because I was told I had fibromyalgia. going to Doctor’s over many years, not one of them thought to check me out for celiac disease. I am aware that it only started being tested by bloodwork I believe in the late 9...
  • Celiac.com Sponsor (A19):

  • Member Statistics

    • Total Members
      132,689
    • Most Online (within 30 mins)
      7,748
    EndlessSummer
    Newest Member
    EndlessSummer
    Joined
  • Celiac.com Sponsor (A20):
  • Celiac.com Sponsor (A22):

  • Forum Statistics

    • Total Topics
      121.5k
    • Total Posts
      1m
  • Celiac.com Sponsor (A21):

  • Upcoming Events

  • Posts

    • knitty kitty
      My journey is it gluten or fiber?

      By knitty kitty · Posted

      @xxnonamexx, There's labeling on those Trubar gluten free high fiber protein bars that say: "Manufactured in a facility that also processes peanuts, milk, soy, fish, WHEAT, sesame, and other tree nuts." You may want to avoid products made in shared facilities.   If you are trying to add more fiber to your diet to ease constipation, considering eating more leafy green vegetables and cruciferous vegetables.  Not only are these high in fiber, they also are good sources of magnesium.  Many newly diagnosed are low in magnesium and B vitamins and suffer with constipation.  Thiamine Vitamin B1 and magnesium work together.  Thiamine in the form Benfotiamine has been shown to improve intestinal health.  Thiamine and magnesium are important to gastrointestinal health and function.  
    • trents
      Issues before diagnosis

      By trents · Posted

      Welcome to celiac.com @sha1091a! Your experience is a very common one. Celiac disease is one the most underdiagnosed and misdiagnosed medical conditions out there. The reasons are numerous. One key one is that its symptoms mimic so many other diseases. Another is ignorance on the part of the medical community with regard to the range of symptoms that celiac disease can produce. Clinicians often are only looking for classic GI symptoms and are unaware of the many other subsystems in the body that can be damaged before classic GI symptoms manifest, if ever they do. Many celiacs are of the "silent" variety and have few if any GI symptoms while all along, damage is being done to their bodies. In my case, the original symptoms were elevated liver enzymes which I endured for 13 years before I was diagnosed with celiac disease. By the grace of God my liver was not destroyed. It is common for the onset of the disease to happen 10 years before you ever get a diagnosis. Thankfully, that is slowly changing as there has developed more awareness on the part of both the medical community and the public in the past 20 years or so. Blessings!
    • knitty kitty
      Dizziness after eating green beans?

      By knitty kitty · Posted

      @EndlessSummer, You said you had an allergy to trees.  People with Birch Allergy can react to green beans (in the legume family) and other vegetables, as well as some fruits.  Look into Oral Allergy Syndrome which can occur at a higher rate in Celiac Disease.   Switching to a low histamine diet for a while can give your body time to rid itself of the extra histamine the body makes with Celiac disease and histamine consumed in the diet.   Vitamin C and the eight B vitamins are needed to help the body clear histamine.   Have you been checked for nutritional deficiencies?
    • sha1091a
      Issues before diagnosis

      By sha1091a · Posted

      I found out the age of 68 that I am a celiac. When I was 16, I had my gallbladder removed when I was 24 I was put on a medication because I was told I had fibromyalgia.   going to Doctor’s over many years, not one of them thought to check me out for celiac disease. I am aware that it only started being tested by bloodwork I believe in the late 90s, but still I’m kind of confused why my gallbladder my joint pain flatulent that I complained of constantly was totally ignored. Is it not something that is taught to our medical system? It wasn’t a Doctor Who asked for the test to be done. I asked for it because of something I had read and my test came back positive. My number was quite high.Are there other people out here that had this kind of problems and they were ignored? 
    • trents
      Dizziness after eating green beans?

      By trents · Posted

      Welcome to celiac.com, @EndlessSummer! Do you react to all vegetables or just specific kinds or families of them? What you describe with green beans sounds like it has an anaphylaxis component. Like you, walnuts are a problem for me. They will often give me a scratchy throat so I try to avoid them. Does it matter if the vegies are raw or will-cooked in how you react to them?
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.