Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

They Put Oat Protein In Kiss My Face Lotion!

jnclelland

Recommended Posts

jnclelland Contributor
jnclelland
Posted

I went to buy my usual Kiss My Face lotion today (I get the unscented kind for extra sensitive skin), and I noticed that the packaging had changed. Knowing that that's a red flag for changes to the formulation, I decided to read the ingredients. THEY ADDED OAT PROTEIN!!!!! There was still one old bottle there, so I compared the two, and sure enough, the oat protein is new. I'm so mad I could spit nails; I looked high and low for a lotion I liked, finally fell in love with this one, and now they go and put gluten in it!!!!

As soon as I calm down enough to be civil, I'm going to send them a letter and ask them to please change it back. I know there are other people here who use it, because this is where I first heard about it. PLEASE, PLEASE, PLEASE, if you use this product, call or write to them and let them know what a bad move this is. Their contact info is available at Open Original Shared Link.

Jeanne

  • 2 weeks later...
Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


jnclelland Contributor
jnclelland
Posted
  • Author

Well, I sent them an email, and I actually got a fairly nice - and knowledgeable! - reply back. Here's what they said:

Hi Jeanne- Thanks for taking the time to write. You are right; we did change

the formula of our moisturizer to remove the parabens. Sorry that the new

formula is not suitable for you. I sympathize; I know celiac is a tough

disease. I will definitely pass your feedback along to our product

development team. We love hearing from our customers and absolutely do

consider your input when developing new products or when tweaking our

current line. I have attached our gluten free list. Please be aware that

these products are processed in facilities that also manufacture other

products so we can not guarantee against cross contamination. Please let me

know if I can be of further help. Have a good day.

Heather Halpern

Kiss My Face Corporation

heather@kissmyface.com

Kiss My Face Gluten Free List

All Olive Bar Soaps

All Big Kiss Bar Soaps

Green Tea & Gingko Moisturizer

Vitamin A&E Moisturizer

Honey & Calendula Moisturizer

Peaches & Cr

b91hd7fjk Apprentice
b91hd7fjk
Posted

I've actually never used the stuff but I totally have your back. I sent heather an email myself and will let you know if I hear a response...I can only imagine your diappointment.

Well, good luck!

-Staci

jnclelland Contributor
jnclelland
Posted
  • Author
I've actually never used the stuff but I totally have your back. I sent heather an email myself and will let you know if I hear a response...I can only imagine your diappointment.

Well, good luck!

-Staci

Thanks - I really appreciate the support! I actually thought her response was very nice, and maybe they will take customer feedback into account eventually. I was also glad to see that there are still some gluten-free varieties, so I'll have to try them and see if I like any of them. It's just so frustrating when they go and put gluten into a perfectly good product, but I guess we all have this experience now and then. Never stop reading labels, right?

Jeanne

b91hd7fjk Apprentice
b91hd7fjk
Posted

I acutally work in the skincare retail business so I know how important the impact of customer feedback can be-positive or negative. I have fell in love with skincare over the last year and a half and have been doing a lot of thinking about starting a designated "gluten free" (plus some other common intolerences) line...no risks of CC and very effective...to my knowledge there is no one out there doing this so we certainly need it!! Well...let me know what you htink. I graduate college in 2 years so I have some time to think this over...

Best,

Staci

jerseyangel Proficient
jerseyangel
Posted

Hi Jeanne,

I will drop them an email, too. I know how hard it is to find a good lotion--and then to have the formula changed on you-- :angry: not fair!

I did think that was a very good response from the company--one of the best I've seen, actually. I hope they will reconsider the change, or at least maybe one of the other moisturizers will work for you :)

Sometimes we can't win for losing :D

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      131,682
    • Most Online (within 30 mins)
      7,748
    Amber1rose
    Newest Member
    Amber1rose
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.4k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • Scott Adams
      Draft gluten-free ciders… can they be trusted ?

      By Scott Adams · Posted

      I'd go with a vodka tonic, but that's just me😉
    • Rejoicephd
      Draft gluten-free ciders… can they be trusted ?

      By Rejoicephd · Posted

      That and my nutritionist also said that drinking cider is one of the worst drink choices for me, given that I have candida overgrowth.  She said the combination of the alcohol and sugar would be very likely to worsen my candida problem.  She suggested that if I drink, I go for clear vodka, either neat or with a splash of cranberry.   So in summary, I am giving ciders a rest.  Whether it's a gluten risk or sugars and yeast overgrowth, its just not worth it.
    • Inkie
      Tea Bags and Gluten

      By Inkie · Posted

      Thank you for the information ill will definitely bring it into practice .
    • Scott Adams
      Tea Bags and Gluten

      By Scott Adams · Posted

      While plain, pure tea leaves (black, green, or white) are naturally gluten-free, the issue often lies not with the tea itself but with other ingredients or processing. Many flavored teas use barley malt or other gluten-containing grains as a flavoring agent, which would be clearly listed on the ingredient label. Cross-contamination is another possibility, either in the facility where the tea is processed or, surprisingly, from the tea bag material itself—some tea bags are sealed with a wheat-based glue. Furthermore, it's important to consider that your reaction could be to other substances in tea, such as high levels of tannins, which can be hard on the stomach, or to natural histamines or other compounds that can cause a non-celiac immune response. The best way to investigate is to carefully read labels for hidden ingredients, try switching to a certified gluten-free tea brand that uses whole leaf or pyramid-style bags, and see if the reaction persists.
    • Scott Adams
      Inconclusive results

      By Scott Adams · Posted

      This is a challenging and confusing situation. The combination of a positive EMA—which is a highly specific marker rarely yielding false positives—alongside strongly elevated TTG on two separate occasions, years apart, is profoundly suggestive of celiac disease, even in the absence of biopsy damage. This pattern strongly aligns with what is known as "potential celiac disease," where the immune system is clearly activated, but intestinal damage has not yet become visible under the microscope. Your concern about the long-term risk of continued gluten consumption is valid, especially given your family's experience with the consequences of delayed diagnosis. Since your daughter is now at an age where her buy-in is essential for a gluten-free lifestyle, obtaining a definitive answer is crucial for her long-term adherence and health. Given that she is asymptomatic yet serologically positive, a third biopsy now, after a proper 12-week challenge, offers the best chance to capture any microscopic damage that may have developed, providing the concrete evidence needed to justify the dietary change. This isn't about wanting her to have celiac; it's about wanting to prevent the insidious damage that can occur while waiting for symptoms to appear, and ultimately giving her the unambiguous "why" she needs to accept and commit to the necessary treatment. This article might be helpful. It breaks down each type of test, and what a positive results means in terms of the probability that you might have celiac disease. One test that always needs to be done is the IgA Levels/Deficiency Test (often called "Total IGA") because some people are naturally IGA deficient, and if this is the case, then certain blood tests for celiac disease might be false-negative, and other types of tests need to be done to make an accurate diagnosis. The article includes the "Mayo Clinic Protocol," which is the best overall protocol for results to be ~98% accurate.    
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.