Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Chili's Restaurant

Dasmith

By Dasmith
in Gluten-Free Restaurants

Recommended Posts

Dasmith Rookie
Dasmith
Posted

I had a horrible experience at Chili's on Saturday. I printed off the Gluten Free menu and met some friends at the restaurant. I ordered the Burger without bun, no fries, etc. and the baked potato soup.

The waiter delivers the food with fries on my plate. I said "I am sorry but you will need to take this back and re-cook the burger as I would be cross contaminated. He said "They insisted on putting the fries on your plate" (LOL) I replied, "so....I ordered it without the fries, please do as I asked and send the manager over". The manager came over and aplogized and stated that his mother has celiac disease so he understands and it will be re-cooked. So now since his mom has the illness I am feeling a bit more comfortable.

Well I eat the meal then go home and about 30 minutes later I WAS SICK.....(I am thinking they used the same plate). So I am dragging ass now....and will for a few more days till I get over being glutened...darn it!

Oh and by the way I MISS BREAD!!!! LOL

Anyway....sorry about the rant...but needed to get it out of my system.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


northernsunshine Newbie
northernsunshine
Posted

I got very sick after eating at Chli's as well. I do not trust this chain. Outback however, is stellar at delivering the gluten-free goods.

I had a horrible experience at Chili's on Saturday. I printed off the Gluten Free menu and met some friends at the restaurant. I ordered the Burger without bun, no fries, etc. and the baked potato soup.

The waiter delivers the food with fries on my plate. I said "I am sorry but you will need to take this back and re-cook the burger as I would be cross contaminated. He said "They insisted on putting the fries on your plate" (LOL) I replied, "so....I ordered it without the fries, please do as I asked and send the manager over". The manager came over and aplogized and stated that his mother has celiac disease so he understands and it will be re-cooked. So now since his mom has the illness I am feeling a bit more comfortable.

Well I eat the meal then go home and about 30 minutes later I WAS SICK.....(I am thinking they used the same plate). So I am dragging ass now....and will for a few more days till I get over being glutened...darn it!

Oh and by the way I MISS BREAD!!!! LOL

Anyway....sorry about the rant...but needed to get it out of my system.

munkee41182 Explorer
munkee41182
Posted

I'm sorry you had such a horrible experience....I've never had an issue when I go.

I haven't been to Outback in years (but have been craving it lately)....My husband and I usually go to Uno's...and also have never had a problem there either.

Sweetfudge Community Regular
Sweetfudge
Posted

How frustrating! I've had a couple bad experiences at chili's as well. I asked for a gluten free menu once, and they went to go find it, brought out the chips and salsa (I asked if these were gluten-free, and was told yes). Then they finally brought me the menu (apparently they only had one, and someone else had been using it)...we were halfway through the chips by this time, and there at the top is the notice that the chips are NOT gluten free :( I was pretty upset, and because of this, I was sick all through Thanksgiving that year.

To be honest, I am not a huge fan of the chain restaurants. They say they follow these guidelines, but most of the chain restaurants I have been to have been so clueless I just don't even bother anymore.

hermitgirl Contributor
hermitgirl
Posted

I went to a Chili's and asked specifically for the gluten free menu. I ordered the potato soup, and reminded them that the kitchen needed to be reminded that this was from the wheat free gluten free menu. The waitress brought my soup, then set the box with the crackers down next to it with the spoon sticking out of the crackers.... I looked at her and commented. She shrugged and said "oh, sorry" and just walked away. My lesson was majorly learned that day. I never place an order without the manager present anymore. It does make a difference.

  • 1 month later...
ginafur77 Newbie
ginafur77
Posted

I am sorry to hear about the glutenization that happened. I go to my local Chilis in Southern IL and haven't had an issues.

IxMissxMysticxPizza Apprentice
IxMissxMysticxPizza
Posted

thats awful! but i wouldn't blame chili's. i eat there alot cuz their food is soo good, i get gluten free ribs and a yummy gluten free non-croton salad, sometimes i have the rice. besides anywhere you go you run a risk of getting gluten, people in resturants are really busy and really dont have time or patience to make the food perfect for us. its sad but true. truthfully the best to go to outback for a gluten free meal, their food is spectacular. *drools* :P

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


Gwen B Rookie
Gwen B
Posted
I had a horrible experience at Chili's on Saturday. I printed off the Gluten Free menu and met some friends at the restaurant. I ordered the Burger without bun, no fries, etc. and the baked potato soup.

The waiter delivers the food with fries on my plate. I said "I am sorry but you will need to take this back and re-cook the burger as I would be cross contaminated. He said "They insisted on putting the fries on your plate" (LOL) I replied, "so....I ordered it without the fries, please do as I asked and send the manager over". The manager came over and aplogized and stated that his mother has celiac disease so he understands and it will be re-cooked. So now since his mom has the illness I am feeling a bit more comfortable.

Well I eat the meal then go home and about 30 minutes later I WAS SICK.....(I am thinking they used the same plate). So I am dragging ass now....and will for a few more days till I get over being glutened...darn it!

Oh and by the way I MISS BREAD!!!! LOL

Anyway....sorry about the rant...but needed to get it out of my system.

Don't let them get away with it. Go back or at least call the manager and tell him what happened. It's only by educating people that things will change. There are a lot of gluten free folks in the U.S. and we should have some marketing power over the food industry!

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      132,201
    • Most Online (within 30 mins)
      7,748
    Judy Wysocki
    Newest Member
    Judy Wysocki
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.5k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • Xravith
      Taking Probiotics but Still Getting Sick After Gluten – Advice?

      By Xravith · Posted

      I'm very confused... My blood test came out negative, I checked all antibodies. I suppose my Total IgA levels are normal (132 mg/dl), so the test should be reliable. Still, I'm not relieved as I can't tolerate even a single biscuit. I need to talk to my doctor about whether a duodenal biopsy is necessary. But it is really possible to have intestinal damage despite having a seronegative results? I have really strong symptoms, and I don't want to keep skipping university lectures or being bedridden at home.
    • Scott Adams
      CT with contrast.

      By Scott Adams · Posted

      They may want to also eliminate other possible causes for your symptoms/issues and are doing additional tests.  Here is info about blood tests for celiac disease--if positive an endoscopy where biopsies of your intestinal villi are taken to confirm is the typical follow up.    
    • Scott Adams
      New labs are now very elevated

      By Scott Adams · Posted

      In the Europe the new protocol for making a celiac disease diagnosis in children is if their tTg-IgA (tissue transglutaminase IgA) levels are 10 times or above the positive level for celiac disease--and you are above that level. According to the latest research, if the blood test results are at certain high levels that range between 5-10 times the reference range for a positive celiac disease diagnosis, it may not be necessary to confirm the results using an endoscopy/biopsy: Blood Test Alone Can Diagnose Celiac Disease in Most Children and Adults TGA-IgA at or Above Five Times Normal Limit in Kids Indicates Celiac Disease in Nearly All Cases No More Biopsies to Diagnose Celiac Disease in Children! May I ask why you've had so many past tTg-IgA tests done, and many of them seem to have been done 3 times during short time intervals?    
    • trents
      Chances of being coeliac

      By trents · Posted

      @JettaGirl, "Coeliac" is the British spelling of "celiac". Same disease. 
    • JettaGirl
      Chances of being coeliac

      By JettaGirl · Posted

      This may sound ridiculous but is this supposed to say Celiacs? I looked up Coeliacs because you never know, there’s a lot of diseases related to a disease that they come up with similar names for. It’s probably meant to say Celiacs but I just wanted to confirm.
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.