Jump to content
This site uses cookies. Continued use is acceptance of our Terms of Use and Privacy Policy. More Info... ×

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Everybody Eats

lapetit8

Recommended Posts

lapetit8 Explorer
lapetit8
Posted

Hey Everyone,

I just wanted to let you all know about a recent experience I had with Everybody Eats, Inc (Open Original Shared Link). They are a company that sells gluten free pizzas, bread, cakes, etc. in Brooklyn, NY.

About 2 weeks ago, I ordered a birthday cake from them. It seemed ridiculously expensive, $50 for a 6 inch cake, but the cakes looked beautiful so I thought it would be worth it.

They told me when I placed my order that I wouldn't be able to have buttercream because it couldn't ship in the heat, but that I could have whipped cream instead. I didn't really think that made sense but they said that the cake would be frozen solid and it would arrive at my house the day before the party.

I called them in the beginning of the week of the party to confirm all the details. They assured me everything would be fine. The day that I was supposed to receive the cake, they said that their freezers weren't working properly due to the extreme heat (there wasn't any extreme heat by the way). But, they told me that it would arrive early the next day.

It didn't end up arriving until 11:30 on the day of the party. When I opened up the case it was sent in overnight to me the cake was MELTED into liquid and completely squashed by the poor packaging they had decided to use. All they had placed in the box was a cool pack.

I called them up to complain and they were YELLING at me saying that it took them 3 days to make the cake. They were acting like it was my fault. They should have told me they were not capable of sending a cake. And then when I told them that they hung up on me.

So, just in case anyone was thinking of ordering their overpriced food, I would think again. They obviously have no idea how to properly package food and they are obnoxious business people!

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


queenofhearts Explorer
queenofhearts
Posted

What a horrible experience! So sorry they spoiled your cake... hope you got another somehow? Thanks for warning the rest of us. The condition of the cake was bad enough-- their response to your complaint was even worse.

Leah

Ursa Major Collaborator
Ursa Major
Posted

I hope you managed to serve something else. I guess that's reason enough to learn to make your own gluten-free cakes, I am sure you NEVER want to repeat that awful experience! I hope you didn't end up paying for the cake. Obviously, those people don't know what they're doing.

jerseyangel Proficient
jerseyangel
Posted

That is awful--I'm sorry that happened to you. I would think by now, they would know how to ship a cake, or just say that they can't--right off the bat. :angry:

jkmunchkin Rising Star
jkmunchkin
Posted

I'm sorry that happended and you had such a horrible experience with them.

I've actually had several great experiences with them and think their stuff is incredible. It is very expensive, but even my non-celiac husband who is extremely picky about his pizza, loves theirs.

I'm in NY so I've never had any problems with delivery, but I'm sorry your cake was ruined.

Guest nini
Guest nini
Posted

How rude!

This is why I bake my own cakes. My mom special ordered me a cheesecake from some company that does gluten-free cheesecakes and it was smashed when it got here. It still tasted good though!

and why on earth would it have taken THREE DAYS to make the cake????

jayhawkmom Enthusiast
jayhawkmom
Posted

That's terrible!!! I'm so very sorry that happened to you!!

We are lucky that we have a gluten-free/DF baker near our home. She's just getting started, really - but her business is picking up rapidly!! She baked my daughter's gluten-free/CF cupcakes, and she's making my little boy a cupcake cake - also gluten-free/cf!

I'm not a baker... I can ruin even the simplest of baked goods, so I would never attempt a gluten free cake. I hope you are able to find someplace else that can cater to your needs. This place will never get my business after what I've read from your experience.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


VydorScope Proficient
VydorScope
Posted

If htey did not refund your money, hopefully you paid via a VISA/MASTERCARD CHECK CARD, or a CREDIT CARD, so that you can call your bank and refuse the charges. I would not accept paying for this mess at all.

frenchiemama Collaborator
frenchiemama
Posted

You know, I was thinking of ordering something from there a while ago. They didn't have any ingredients listed, so I emailed them with some questions about what else was in the products and I found them to be quite rude. They were very snippy with me, and pushy about making an order. Then when I ultimately decided not to make the order because of other ingredients, they were so huffy about it! I couldn't believe it, but now I see that it wasn't an isolated incident. Hmpf.

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      129,856
    • Most Online (within 30 mins)
      7,748
    Skindy
    Newest Member
    Skindy
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.3k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • Scott Adams
      Refractory Celiac disease - what to do

      By Scott Adams · Posted

      Your doctor is most likely correct here, and if you had high tTg-IGA and villous atrophy you likely have celiac disease and need to be gluten-free. If regular small amounts of gluten get in your diet, it will prevent recovery. Eating out in restaurants is the primary source of such contamination.
    • Scott Adams
      Supplements for those Diagnosed with Celiac Disease

      By Scott Adams · Posted

      Mostly trial and error and noticing the effects of the supplements over time. It's important to look at the bottom of my original post in this thread to see nutrients that can be toxic in higher does, especially over long periods of time.
    • Scott Adams
      Refractory Celiac disease - what to do

      By Scott Adams · Posted

      As @trents mentioned, removing gluten if you have celiac disease would be key to villi recovery, and if you still are having issues trying to identify other triggers would be the next step, even though the additional intolerances will not likely contribute to villi recovery. This study indicates that a majority of celiacs don't recover until 5 years after diagnosis and starting a gluten-free diet: Mucosal recovery and mortality in adults with celiac disease after treatment with a gluten-free diet However, it's also possible that what the study really shows is the difficulty in maintaining a 100% gluten-free diet. I suspect that if you looked closely at the diets of those who did not recover within 2 years might be that their diets were not 100% gluten-free. Perhaps they ate out more often, or didn't understand all of the hidden ingredients where gluten can hide. Either way, it shows how difficult recovery from celiac disease can be for most people. According to this study: This article explores other causes of flattened villi:      
    • trents
      Refractory Celiac disease - what to do

      By trents · Posted

      Well, it certainly seems reasonable to get checked for Crohn's since you have a family member with it and SIBO. You might also consider talking to your physician about a trial on an immunosuppressant, like prednisone, to see if numbers go down and symptoms subside. Sometimes, just interrupting the inflammatory cycle can effect a reset and put you on the road to health.
    • ehb
      Supplements for those Diagnosed with Celiac Disease

      By ehb · Posted

      I am wondering how you developed this supplementation regimen? Was it just through trial and error? Did you base this trial and error on blood tests or symptom improvement? It cost me $300 for the blood tests, so I would prefer not to do those regularly
×
×
  • Create New...