Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Hard Rock Cafe

Guhlia

By Guhlia
in Gluten-Free Restaurants

Recommended Posts

Guhlia Rising Star
Guhlia
Posted

They should change their motto to Love all, serve some...

Dear Angie,

Thank you for contacting Customer Care and for your inquiry. We apologize however, we currently do not have a gluten free menu. Please feel free to contact us again if we may be of any help to you in the future.

Love All Serve All!

Customer Care Team

Hard Rock Cafe

Are there any menu selections that are gluten free or could easily be made gluten free?

Thanks,

Angie

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


PeggyV Apprentice
PeggyV
Posted

Guess I will take them off the list!

LisaJ Apprentice
LisaJ
Posted

Wow - what terrible customer service! That's disappointing.

confused Community Regular
confused
Posted
Wow - what terrible customer service! That's disappointing.

well if they love all and serve all, then why cant they accomadate us lol

paula

blueeyedmanda Community Regular
blueeyedmanda
Posted

At least they aren't local, Ang.

Guhlia Rising Star
Guhlia
Posted
  • Author
well if they love all and serve all, then why cant they accomadate us lol

paula

My sentiments exactly...

Guhlia Rising Star
Guhlia
Posted
  • Author
At least they aren't local, Ang.

I know, I know... I was just really hoping to get to go to Universal Studios and eat at Hard Rock Cafe once Tori's old enough to appreciate it. I guess that idea's shot though.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


jerseyangel Proficient
jerseyangel
Posted
They should change their motto to Love all, serve some...

That made me laugh!

But it's not funny that they won't accomodate us... <_<

larry mac Enthusiast
larry mac
Posted

Our Hard Rock Cafe (in Dallas) closed this week. I went there once when it first opened, long time ago. Not very good overpriced food. The worst part was it was so loud you couldn't hear youself think. Never went back.

What I am kind of excited about though, they just opened a House of Blues here. A variety of live acts all the time. A restaurant, plus memorabelia. They're having a Blues Brothers opening with Dan Ackroid & Jim Belushi. By invitation only of course.

best regards, lm

StrongerToday Enthusiast
StrongerToday
Posted
I know, I know... I was just really hoping to get to go to Universal Studios and eat at Hard Rock Cafe once Tori's old enough to appreciate it. I guess that idea's shot though.

It's just loud and expensive. If you're at Universal Orlando you MUST go to Margaritaville. The executive chef emailed me back personally, gave me his personal cell phone number, created a meal just for me. He also told me of a guest who came once who was so sensitive they had to saran wrap the entire table and chair!! Now *that* is customer service!!! :lol:

TinkerbellSwt Collaborator
TinkerbellSwt
Posted

wow! way to go Margaritaville! I will hope to visit them this year on my trip to Orlando! I think there is one there!

hathor Contributor
hathor
Posted

This apparently is recent. On the gluten alerts page of the Clan Thompson celiac site, for Feb. 2, 2007, it says: "... Hard Rock Cafe has withdrawn its gluten free menu - no reason given."

So they HAD one and got rid of it. (I knew I'd seen mention of gluten-free items before.) I wonder if someone got accidentally glutened and sued.

pugluver31902 Explorer
pugluver31902
Posted
It's just loud and expensive. If you're at Universal Orlando you MUST go to Margaritaville. The executive chef emailed me back personally, gave me his personal cell phone number, created a meal just for me. He also told me of a guest who came once who was so sensitive they had to saran wrap the entire table and chair!! Now *that* is customer service!!! :lol:

Wow. Now that is amazing costumer service, but if I was so sensitive that I needed my table saran wrapped, I think I would be too scared to eat anywhere anyways!

Guest KG in FL
Guest KG in FL
Posted

Our Destin Hard Rock just opened here a couple years ago. The service has been terrrible, twice. And the food was horrible, twice. We never go there even though it's less than five minutes away due to these bad experiences so I am not surprised to see they are not accomodating to celiacs. The Orlando one was pretty bad as well. What gives with the Hard Rock? They seem to just want the tourists one time visit and money. It's a shame but there are plenty other restaurants out there!

  • 2 years later...
mzcippy Rookie
mzcippy
Posted

We have been to the Hard Rock NYC, Philly, Orlando and a few others I can't remember, for us it is always good. Expecially the NYC one, which is close to home for us. So far the Philly and NYC one were very accomodating.....yes no gluten free menu but the managers have been helpful and my son is able to eat. When going to restaurants, even w/ "gluten free" menus- it always seems to be the same, steak and potatoes w/ a steamed veggie. All the menus do is tell us if they don't put stuff on the already gluten free foods. My son is happy with the steak combo but that might not last long, I have only found TRUE GLUTEN FREE menus w/ gluten free pastas, pizza ect. at a very limited amount of places. I can't wait for the day for more places to step up. I am having a hard enough time w/ our local pizza place to carry "riding high" pizza.

I have found the triumph dining cards a huge help, expecially when in quebec the french one helped a ton!! We travel alot for my sons hockey and I could tell you about all kinds of chains that have been horrible or good. -good luck! :)

njbeachbum Explorer
njbeachbum
Posted

LOL yeah that's kind of extreme! hahaha

  • 3 weeks later...
mzcippy Rookie
mzcippy
Posted

:) I have to post this because I was so thankful to the manager at the Hard Rock Cafe in Philly. My 13 yr old son's class was planning a trip to philly and lunch at the hard rock and dinner at a food court. You can imagine my stress.

I called the Hard rock and yes not much to choose from-the veggies ok, steak ok, but the loaded mashed potatoes-no good and fries which are in their own oil was sprinkled w/ "seasoning" that was no good. The manager asked what he could eat and he went a got a baked potato on the day my son was expected , had it cooked for my son when the class arrived. The staff was wonderful as well. Teachers and chaperones all said the staff was great.

I wanted to pass this along because when someone tries to help I am so greatful, I have gotten so many mixed responses this past year, but mostly positive in alot of restaurants.

Crystalkd Contributor
Crystalkd
Posted

I've eaten at the hard rock here in Atlanta once and even though it was a bit of a hassle even though I'd called earlier in the day I didn't get sick. I find it more helpful to CALL places like that rather than email. You can get a better responce that way,

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      131,647
    • Most Online (within 30 mins)
      7,748
    Julie 911
    Newest Member
    Julie 911
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.4k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • Scott Adams
      Buckwheat

      By Scott Adams · Posted

      I agree, there can be contamination at many points--milling is another possible source of contamination for any flours.
    • trents
      Buckwheat

      By trents · Posted

      Keep in mind that with manufactured food products, "gluten free" doesn't equate to no gluten. Things that are naturally gluten free can be cross-contaminated with gluten in the field, in shipping and in processing. In the U.S. companies can use the gluten free label as long as the product doesn't exceed 20ppm of gluten. That amount still may cause a reaction in some people.
    • deanna1ynne
      Inconclusive results

      By deanna1ynne · Posted

      Dd10 was tested for celiac four years ago bc two siblings were dx’d (positive labs and biopsies). Her results at the time were positive ema  and ttg (7x the UL), but a negative biopsy. We checked again three months later and her ttg was still positive (4x the UL), but ema and biopsy were negative. Doc said it was “potential celiac” and to keep eating gluten, but we were concerned about harming her growth and development while young and had her go gluten-free because we felt the labs and ema in particular were very suggestive of early celiac, despite the negative biopsies. She also had stomach aches and lethargy when eating it. We just felt it’d be better to be safe than sorry. Now, four years later, she doesn’t want to be gluten-free if she doesn’t “have to be,” so underwent a 12 week gluten challenge. She had labs done before starting and all looked great (celiac panel all negative, as expected.) Surprisingly, she experienced no noticeable symptoms when she began eating gluten again, which we felt was a positive sign. However, 12 weeks in, her labs are positive again (ttg 4x the UL and ema positive again as well). Doc says that since she feels fine and her previous two biopsies showed nothing, she can just keep eating gluten and we could maybe biopsy again in two years. I was looking up the ema test and the probability of having not just one but two false positives, and it seems ridiculously low.  Any advice? Would you biopsy again? She’s old enough at this point that I really feel I need her buy-in to keep her gluten-free, and she feels that if the doc says it’s fine, then that’s the final word — which makes me inclined to biopsy again and hope that it actually shows damage this time (not because I want her to have celiac like her sisters, but because I kind of think she already does have it, and seeing the damage now would save her more severe damage in the long run that would come from just continuing to eat gluten for a few more years before testing again.)  Our doc is great - we really like him. But we are very confused and want to protect her. One of her older sibs stopped growing and has lots of teeth problems and all that jazz from not catching the celiac disease sooner, and we don’t want to get to that point with the younger sis. fwiw- she doesn’t mind the biopsy at all. It’s at a children’s hospital and she thinks it’s kind of fun. So it’s not like that would stress her out or anything.
    • Inkie
      Buckwheat

      By Inkie · Posted

      Thanks for the replies. I already use a gluten-free brand of buckwheat flakes I occasionally get itchy bumps. I'm still reviewing all my food products. I occasionally eat prepackaged gluten-free crackers and cookies, so I'll stop using those. I use buckwheat flakes and Doves Farm flour as a base for baking. Would you recommend eliminating those as well? It's a constant search.
    • Wheatwacked
      Frequent nausea after gluten-free diet

      By Wheatwacked · Posted

      Gluten free food is not fortified with vitamins and minerals as regular food is.  Vitamin deficiencies are common especially in recently diagnosed persons,  Get a 25(OH)Vitamin D blood test. And work on raising it.  The safe upper blood level is around 200 nmol/L.    "Low serum levels of 25(OH)D have been associated with increased risk of autoimmune disease onset and/or high disease activity. The role of vitamin D in autoimmune diseases   🏋️‍♂️Good job!   I find the commercial milk will give me mild stomach burn at night, while pasture/grassfed only milk does not bother me at all.  While you are healing, listen to your body.  If it hurts to eat something, eat something else.  You may be able to eat it later, or maybe it is just not good for you.  Lower your Omega 6 to 3 ratio of what you eat.  Most omega 6 fatty acids are inflammation causing.    The standard american diet omega 6:3 ratio is estimated at upward of 14:1.  Thats why fish oil works
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.