Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Chipotle

RonSchon

By RonSchon
in Gluten-Free Restaurants

Recommended Posts

RonSchon Explorer
RonSchon
Posted

So I was stuck out for about 18 hours yesterday, and really needed to get some good food about 12 hours into the day.

I thought about my options, and decided on a burrito bowl from Chipotle.

While I was standing in line, i thought over and over - do I just order the right/safe ingredients or do I tell her I have celiac disease. There were a lot of people in line, and I've never done it before in this kind of setting so I was nervous.

I decided I couldn't afford yet another contamination if I could help it, so I told the first woman.

Instantly she swung into action - what will you want? I told her. She got out new/fresh canisters of all of those ingredients and new utensils to scoop them with.

Before starting she wiped down the counter extra good.

It was so good to see well trained employee's.

They are going to be my first choice in eating out for a quick meal.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


Darissa Contributor
Darissa
Posted

WOW what a great experience. We've never had that kind of experience at Chipotles. Maybe they have changed their practices. Do you mind telling what City you were in? I've asked for new/uncross contacted containers of the food, and they always say they don't have any, only what is on the line. They have never offered to get new containers, even after I've asked. I am happy you had a good experience. We haven't tried ours for a year or so because of getting sick from cross contact, so maybe we will try them again and see if they have new practices. Thank you for sharing your positive experience. We will check our local Chipotles again. We live in the Phoenix area.

Darn210 Enthusiast
Darn210
Posted

What excellent service. Not all franchise type establishments operate the same so if you got great service at that location, I would give them all your business. We had a Maggie Moo's (ice cream) that gave us great service like that and they got all of our ice cream business until they went under :(

RonSchon Explorer
RonSchon
Posted
  • Author

This was in Flagstaff, AZ.

Tonight I'm going to write Chipotle corporate and let them know how great the experience was, and how absolutely important it is for us.

Having a teenager respond with well trained understanding was so much more than I expected.

Giambi Newbie
Giambi
Posted

Wow, that sure ain't gonna happen in my part of the world. All the Chipotle's I've been to here in SW Ohio are totally rude. I was at the Springboro location once and a women told the girl behind the counter that her little boy had peanut allergy. The girl literally said "well, we don't sale peanut butter and jelly burritos here. So what do you want"!! The women decided to eat elsewhere.

That said, I love Chipotle's. Delicious stuff! :)

RonSchon Explorer
RonSchon
Posted
  • Author

Giambi,

That stinks, obviously the franchise owner in that area is hands off the day to day operation. The chain is so popular that they must make plenty of money without being a well run operation.

ravenwoodglass Mentor
ravenwoodglass
Posted

This was in Flagstaff, AZ.

Tonight I'm going to write Chipotle corporate and let them know how great the experience was, and how absolutely important it is for us.

Having a teenager respond with well trained understanding was so much more than I expected.

You may not have the same great experience with others that work there. It would be great if that was a routine process for dealing with gluten avoiding customers.

I hope you remember the name of the person that waited on you. They deserve a raise!

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


heathenly Apprentice
heathenly
Posted

Wow, I hope the ones in Tucson are so accommodating! Would love a veggie and rice bowl!

  • 2 weeks later...
Mom-of-Two Contributor
Mom-of-Two
Posted

I have eaten at Chipotle probably 20 times since my diagnosis and never had a problem. They immediately take gloves off, wash hands, and put new gloves on. I get a bowl, and they get a new container of cheese from the back, because they use gloves instead of utensils in the cheese. They are nice and accomodating and because of that, get lots of our business :)

bartfull Rising Star
bartfull
Posted

I'd be willing to bet that those who have had good experience got a server who either has celiac or knows someone who does. My Mom used to eat at a local restaurant where the manager's aunt had it, so she knew what to do. It was the ONLY place Mom knew she could eat safely, and it also just happened to be the best reataurant in the area. They're still open, so if anyone ever happens to be in the Plainfield/Brooklyn, Connecticut area, check out Cozy Corner. I MISS that place!

lovegrov Collaborator
lovegrov
Posted

Last time I looked, Chipotle doesn't have franchise owners. All of the restaurants are owned by the company.

richard

RonSchon Explorer
RonSchon
Posted
  • Author

Last time I looked, Chipotle doesn't have franchise owners. All of the restaurants are owned by the company.

richard

Look again. I know a franchise owner.

kittty Contributor
kittty
Posted

Service and quality must vary a lot from place to place. The last time I ate at Chipotle (before going gluten-free) there was uncooked pork in my burrito bowl. I told the manager, and she didn't care at all and didn't even offer a refund so I just threw it in the trash. Ended up calling the local health department about it. It turned my stomach, and the thought of eating there again makes me feel nauseous :(

justlisa Apprentice
justlisa
Posted

I'd be willing to bet that those who have had good experience got a server who either has celiac or knows someone who does. My Mom used to eat at a local restaurant where the manager's aunt had it, so she knew what to do. It was the ONLY place Mom knew she could eat safely, and it also just happened to be the best reataurant in the area. They're still open, so if anyone ever happens to be in the Plainfield/Brooklyn, Connecticut area, check out Cozy Corner. I MISS that place!

I'm in NE Connecticut... I haven't heard of it, but I'm googling now... :)

Juliebove Rising Star
Juliebove
Posted

Did the food taste good? I've never eaten there because my dad said the food was flavorless.

lovegrov Collaborator
lovegrov
Posted

Look again. I know a franchise owner.

Look again, Ron. I was only going by info from the Chipotle website:

"Chipotle does not franchise."

Open Original Shared Link

I did hear rumor that Chipotle might have franchised a very few restaurants early on, but it hasn't done so for years now.

They do, however, have Chipotle employees who oversee their restaurants.

richard

greystone Newbie
greystone
Posted

Chipotle is my go to option for lunch twice a week as there is a location near my office. I loved this place before being diagnosed two years ago, I now get a bowl and never mention needing special care. So far so good for me.

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      131,991
    • Most Online (within 30 mins)
      7,748
    ZENken
    Newest Member
    ZENken
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.5k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • Wheatwacked
      Outgrow celiac?

      By Wheatwacked · Posted

      Testing can't alone be trusted.  Else why would it take so many years of testing and retesting and misdiagnosis to finally be told, yes you have Celiac Disease. As to what to eat, I like pre 1950 style food.  Before the advent of TV dinners.  Fresh food is better for you, and cooking from scratch is cheaper.  Watch Rachel Ray's 30 Minute Meals for how to cook.  Keep in mind that she is not gluten free, but her techniques are awesome.  Just use something else instead of wheat, barley, rye. Dr Fuhrman is a ex cardiologist.  His book Eat to Live and Dr Davis' book Wheatbelly were instrumental in my survival.
    • Scott Adams
      Celiac and dermatitis herpetiformis has taken Me from Me

      By Scott Adams · Posted

      If you have DH you will likely also want to avoid iodine, which is common in seafoods and dairy products, as it can exacerbate symptoms in some people. This article may also be helpful as it offers various ways to relieve the itch--thanks for the tip about Dupixent, and I've added it to the article:  
    • Scott Adams
      New Celiac Mama in My 30s

      By Scott Adams · Posted

      I just want to clarify that what I posted is a category of research summaries we've done over the years, and nearly each one shows that there is definitely a connection to celiac disease and migraine headaches. The latest study said: "the study did indicate some potential causal associations between celiac disease and migraine with or without aura, as well as between migraine without aura and ulcerative colitis...this study did not find evidence of a shared genetic basis..." Anyway, there is definitely a connection, and you can go through more of the articles here if you're interested: https://www.celiac.com/celiac-disease/celiac-disease-amp-related-diseases-and-disorders/migraine-headaches-and-celiac-disease/
    • SusanJ
      Celiac and dermatitis herpetiformis has taken Me from Me

      By SusanJ · Posted

      Two months ago, I started taking Dupixent for dermatitis herpetiformis and it has completely cleared it up. I can't believe it! I have had a terrible painful, intensely itchy rash for over a year despite going fully gluten-free. See if your doctor will prescribe Dupixent. It can be expensive but I am getting it free. When the dermatitis herpetiformis was bad I could not do anything. I just lay in bed covered in ice packs to ease the pain/itching and using way too Clobetasol. Dapsone is also very good for dermatitis herpetiformis (and it is generic). It helped me and the results were immediate but it gave me severe anemia so the Dupixent is better for me. Not sure if it works for everyone. I cannot help with the cause of your stress but from experience I am sure the severe stress is making the celiac and dermatitis herpetiformis worse. Very difficult for you with having children to care for and you being so sick. Would this man be willing to see a family therapist with you? He may be angry at you or imagine that your illness is a psychosomatic excuse not to take care of him. A therapist might help even if he won't go with you. Also do you have any family that you could move in with (with the kids) for a short time to get away? A break may be good for you both.
    • knitty kitty
      New Celiac Mama in My 30s

      By knitty kitty · Posted

      @tiffanygosci, Thiamine deficiency is a thing in pregnancy for "normal" people, so it's exponentially more important for those with celiac disease and malabsorption issues. I studied nutrition before earning a degree in Microbiology because I was curious what the vitamins were doing inside the body.  See my blog.  Click on my name to go to my page, scroll to drop down menu "activities" and select blog.   So glad you're motivated to see the dietician!  We're always happy to help with questions.  Keep us posted on your progress! 
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.