Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Red Robin

ryebaby0

By ryebaby0
in Gluten-Free Restaurants

Recommended Posts

ryebaby0 Enthusiast
ryebaby0
Posted

We were in Harrisburg PA and made a special effort to get to their Red Robin, since we had read so many good things about the chain. But the waiter just looked at us in horror when we told him what we needed, came back and said the kitchen "just couldn't promise something hadn't been in the fryer" but it was "probably" okay.

Trying to decided what to do, we asked for the manager, who was about 12 years old :) and arrived to tell us that the onion straws are fried with the french fries, none of the food could be prepared without gluten (I started to explain what that meant and he goes "oh, I know what it is") and he just couldn't do anything about it. This is at 2 in the afternoon. I said I guess we should drink the sodas and leave, he goes "Oh, okay then, but don't worry about the sodas" He comped our sodas and we left.

I was so bummed I almost cried. So the moral is, always, always check, and never rely on others' results because Your Gluten May Vary :)

Joanna

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


VegasCeliacBuckeye Collaborator
VegasCeliacBuckeye
Posted

Make sure to email the corporate office and tell them that you did not have the same experience as other people at Red Robin and you had hoped for a "consistent" product.

Judyin Philly Enthusiast
Judyin Philly
Posted

Oh Joanna--I'm so sorry..Did you read ALL the THREADS???

Did you read my Easter Dinner Horror Story?????

Bronco is absolutly right. I'll try to find the thread of what i did and what happened after I wrote corporate office...IF YOU WANT TO EAT AT A RED ROBBIN....YOU MUST...MUST...MUST...CALL AHEAD HONEY.

I KNOW SOMETIMES YOU CAN'T AND I DIDN'T EITHER THAT ONE TIME AT A DIFFERENT RESTURANT...

I'm in the middle of fixing dinner and will post later and promise i'll forward the thread or i'll bump it up. Never did it before so I'll have to figure that one out.

hang in there...

Judy in Philly

wolfie Enthusiast
wolfie
Posted

Oh man! That stinks!! I have had good experiences at RR for the most part. I would definintely write their corporate office. They even gave me a printed out gluten-free menu last time I was in there.

ryebaby0 Enthusiast
ryebaby0
Posted
  • Author

Hey Judy:

Yeah, I know that they aren't all the same and I did remember that someone had a lousy experience. My celiacs were actually okay with it, I was the one so disappointed. My in-laws live in Exton, so I was hoping we could eat there sometime at their Red Robin (they LOVE to eat out and have made it clear they find their son/grandson's dx overly dramatic and unnecessary) and now I'm afraid to get my hopes up.

So you guys think I should write? I feel like it is spitting into the wind -- this guy was really clear that gluten-free was an impossibility, and who am I to tell them how to let the franchisees run stuff? (My son is getting in the car and he goes "Mom -- promise me there will be no emails to somebody about this...")

Joanna

  • 2 weeks later...
dhramos2003 Rookie
dhramos2003
Posted
We were in Harrisburg PA and made a special effort to get to their Red Robin, since we had read so many good things about the chain. But the waiter just looked at us in horror when we told him what we needed, came back and said the kitchen "just couldn't promise something hadn't been in the fryer" but it was "probably" okay.

Trying to decided what to do, we asked for the manager, who was about 12 years old :) and arrived to tell us that the onion straws are fried with the french fries, none of the food could be prepared without gluten (I started to explain what that meant and he goes "oh, I know what it is") and he just couldn't do anything about it. This is at 2 in the afternoon. I said I guess we should drink the sodas and leave, he goes "Oh, okay then, but don't worry about the sodas" He comped our sodas and we left.

I was so bummed I almost cried. So the moral is, always, always check, and never rely on others' results because Your Gluten May Vary :)

Joanna

I am sorry about what happend to you but i was diagnosed about a year ago and have been eating there since before that they do have a gluten free menu and you can always get your burger wraped in lettuce in stead of the bun there fries are gluten free, cheses, fruits, guacamole,salsa,black beans, buzzard wings, sliced turkey, turkey patty,protein burger, pulled pork, grilled chicken breast, eggs hard boiled or fried, rice, deasoning salt, cobb salad without bread, crispy chicken salad w/o bread and grilled chicken instead, and the fajita fiesta pollo salad w/o tortilla strips are all on there gluten free menu

hope you can enjoy your meal next time

ryebaby0 Enthusiast
ryebaby0
Posted
  • Author

Well, this particular Red Robin had no knowledge of and no interest in a gluten-free menu. Nada. It wasn't like we didn't know enough to ask, they were just really interested in getting us to leave in favor of a less labor-intensive group....

And p.s. -- their fries (at least at this location) aren't gluten free, since they are fried in the same oil as the onion straws and chicken....

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


Judyin Philly Enthusiast
Judyin Philly
Posted

Joanna,

I sent you 3 long emails to your box and then pm'd you

didn't you get any of the info i sent re: writing the letter and the responce i got from corp RR??????

I wrote you and spent alot of time finding the thread and forward it.

let me know please.

judy in philly

ryebaby0 Enthusiast
ryebaby0
Posted
  • Author

Ummm, I got _one_ but the link didn't work. Hm? What's up with that?

Judyin Philly Enthusiast
Judyin Philly
Posted
Ummm, I got _one_ but the link didn't work. Hm? What's up with that?

>Shortcut to:

>Open Original Shared Link

here is the link again.

see i don't know how to do this either..that's why i ask for your personal address and i can forward it to you or many you can do a cut and past of

>Open Original Shared Link and paste into internet browser and see if it pulls it up.

i could do a past of the LONG LONG THREAD INTO A PM???

JUST THINK YOU SHOULD READ MINE AND OTHERS IMPUT.

JUDY IN PHILLY

Judyin Philly Enthusiast
Judyin Philly
Posted

JOANNA

JUST DID A LONG CUT AND PAST OF WHOLE THREAD AND SEND IT FROM THE OPTIONS ....

IT'S IN A PM. IF YOU PRINT IT OUT I CAN TAKE IT OUT OF MY PM'S AS MY MESSAGE BOX IS 90% FULL AND WILL DELETE WHEN YOU READ.

JUDY

2Boys4Me Enthusiast
2Boys4Me
Posted

If we find a Red Robin (very few of them in Canada, but we're going to Disneyland in Dec) that's gluten-free friendly, do any of you know if they have any "Kid-friendly" items? Or is it all quesadillas and mushroom-swiss burgers that no 6 year old would ever eat?

Judyin Philly Enthusiast
Judyin Philly
Posted

Just ck'd the major web site for Red Robin Resturants and there are none in FL.

But the rest of you can ck on this site and see where they are.

This is a REALLY KID FRIENDLY PLACE. IT'S A NEAT SITE TO CK OUT

JUDY IN PHILLY

The message is ready to be sent with the following file or link attachments:

Shortcut to: Open Original Shared Link

Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled.

Sweetfudge Community Regular
Sweetfudge
Posted

What a bummer! I have had to send back food at red robin's before, but it's my husband's fave place to eat, so I've learned to be flexible. I really like their mushroom burger, I just ask them to send it out without the bun, and they put the mushrooms in a cup on the side. It's really yummy (if you can eat the cheese on top too). I also have ordered their steak fajitas and just brought my own corn tortillas, warmed and wrapped in foil. I have yet to see if they will cook my gluten-free pasta, cuz their seafood pasta dish was my favorite...but I need to look in to that one, cuz the sauce probably has gluten too. I have thought about making my own seafood alfredo dish...not that confident yet.

Oh, another good story. The RR near us just came out with the Fried zucchini appetizers, and last time we went, i spent the whole meal drooling over the table next to our, where they were enjoying them. I fought off my tears dilligently with DH holding my hand, and the next day I set out to create my own! They were DELISH! I mixed some flour with seasoning salt, sliced the zucchini, dipped it in egg mix, then in the flour mix, and fried it up in a little oil for a few minutes. At the end I sprinkled on a bit of mozzarella. OMG they were so good I ate 2 entire zucchini! I couldn't even wait for them to cool, so I had a sore mouth afterward, but it was so wonderful!!! DH even liked them, said they were good and crispy. I know that doesn't help much wit the eating out, but I thought I'd add it in anyway :)

Good luck to you in your dining!

2Boys4Me Enthusiast
2Boys4Me
Posted
Just ck'd the major web site for Red Robin Resturants and there are none in FL.

But the rest of you can ck on this site and see where they are.

This is a REALLY KID FRIENDLY PLACE. IT'S A NEAT SITE TO CK OUT

JUDY IN PHILLY

The message is ready to be sent with the following file or link attachments:

Shortcut to: Open Original Shared Link

Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled.

Thanks Judy. I'm pretty sure they have one in Victoria, but Ty is rather "selective". Read: picky. I'll see if I can check out a menu on line. I did find a pizza place where we can just show up and 20 minutes later we can have a gluten-free pizza. We'll have something there for sure.

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Get Celiac.com Updates:
    Support Celiac.com:
    Join eNewsletter
    Donate
  • Celiac.com Sponsor (A17):
    Celiac.com Sponsor (A17):



    Celiac.com Sponsors (A17-M):



  • Recent Activity

    1. trents
      - trents replied to KathyR37's topic in Coping with Celiac Disease
      3

      New here

      @KathyR37, I would suspect that in addition to gluten intolerance, you have other food intolerances/sensitivities. This is very common in the celiac community. The most common offenders are oats, dairy, soy, corn and eggs with dairy and oats being the big two. Have you considered this? Have you tried keeping a food diary to detect patterns?
    2. Theresa2407
      - Theresa2407 replied to Theresa2407's topic in Gluten-Free Foods, Products, Shopping & Medications
      2

      Probiotics

      thank you for your advice. I have always taken them and I use Stonehedge because they are in a glass bottle, but don't have to be refrigerated. I also like they are 3rd party tested and state gluten free. But you never know if something better has come alone over the years.
    3. KathyR37
      - KathyR37 replied to KathyR37's topic in Coping with Celiac Disease
      3

      New here

      Thank you for your response. I have already learned about the info you sent but i appreciate your effort. I am the only one in my family cursed by this disease. I have to cook for them too. I make sure that my utensils are free of gluten and clean after using them for other food. I use non-porous pots and pans and gloves when cooking for them. One huge problem...
    4. Scott Adams
      - Scott Adams replied to KathyR37's topic in Coping with Celiac Disease
      3

      New here

      What you've described—the severe weight loss, the cycle of medications making things worse, and the profound fear of eating before leaving the house—is a heavy burden to carry for 15 years. It is absolutely not your fault. While everyone's journey with celiac is different, the struggles with the learning curve, social isolation, and dietary grief are fee...
    5. KathyR37
      - KathyR37 posted a topic in Coping with Celiac Disease
      3

      New here

      I am new here but celiac disease is not new to me. I was diagnosed with it at age 60. At the time I weighed a whopping 89 pounds. I was so ignorant to celiac so I buried myself in learning all about it and looking for food I could eat. I lost so much weight and stayed sick all the time. So to combat the sickness I was give all sorts of meds for loose bowels...
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      131,814
    • Most Online (within 30 mins)
      7,748
    ColbyBowlin
    Newest Member
    ColbyBowlin
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.4k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Who's Online (See full list)

  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • trents
      New here

      By trents · Posted

      @KathyR37, I would suspect that in addition to gluten intolerance, you have other food intolerances/sensitivities. This is very common in the celiac community. The most common offenders are oats, dairy, soy, corn and eggs with dairy and oats being the big two. Have you considered this? Have you tried keeping a food diary to detect patterns?
    • Theresa2407
      Probiotics

      By Theresa2407 · Posted

      thank you for your advice.   I have always taken them and I use Stonehedge because they are in a glass bottle, but don't have to be refrigerated.  I also like they are 3rd party tested and state gluten free. But you never know if something better has come alone over the years.
    • KathyR37
      New here

      By KathyR37 · Posted

      Thank you for your response. I have already learned about the info you sent but i appreciate your effort. I am the only one in my family cursed by this disease. I have to cook for them too. I make sure that my utensils are free of gluten and clean after using them for other food. I use non-porous pots and pans and  gloves when cooking for them. One huge problem I have is a gag reflex out of this world and if something doesn't taste good it is not going down. Most commercially made breads and such taste like old cardboard.Pastas are about the same. I did find one flour that I like and use it regularly, but it is so expensive! All gluten free food is way more expensive. I only eat twice a day because I cannot afford to buy all that. We live on a very low income so my food purchases are quite limited.
    • Scott Adams
      New here

      By Scott Adams · Posted

      What you've described—the severe weight loss, the cycle of medications making things worse, and the profound fear of eating before leaving the house—is a heavy burden to carry for 15 years. It is absolutely not your fault. While everyone's journey with celiac is different, the struggles with the learning curve, social isolation, and dietary grief are feelings many in the community know all too well. Your question about whether you should just eat what you want and manage the symptoms is a heartbreaking one, born from years of frustration. It's crucial to know that the diarrhea is a sign of ongoing damage to your small intestine from gluten, and simply managing the symptom with Imodium doesn't stop that internal harm or the risk of other complications. The fact that you are still getting sick within an hour of eating, even while trying to be gluten-free, is a huge red flag that something isn't right. This could be due to cross-contamination in your kitchen (e.g., using a shared toaster, colander, or condiment jars), hidden gluten in foods, or the possibility of another concurrent condition like refractory celiac disease. Don't give up!  This article has some detailed information on how to be 100% gluten-free, so it may be helpful (be sure to also read the comments section.):    
    • KathyR37
      New here

      By KathyR37 · Posted

      I am new here but celiac disease is not new to me. I was diagnosed with it at age 60. At the time I weighed a whopping 89 pounds. I was so ignorant to celiac so I buried myself in learning all about it and looking for food I could eat. I lost so much weight and stayed sick all the time. So to combat the sickness I was give all sorts of meds for loose bowels and vomiting. All that just made me sicker. Eventually I chucked it all and went back to eating like I had all my life. Now I am from the south and biscuits and gravy are a big part of our food, as are breaded foods, pasta, and sandwich bread. Through the years I would try to do the gluten free thing again and am doing it now. It has not helped any. Within and hour of eating I have to run to the bathroom. I am now 75 and am wondering if I should just forget it and eat what I like, take Immodium and live the best I can. I cannot eat before going anywhere for fear of embarrassing myself. Family and church dinners are out of the question unless I eat and run straight home. I am so frustrated I just want to sit down and cry or throw something. Does everyone go through all this?
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.