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Jason's Deli

Menic

By Menic
in Gluten-Free Restaurants

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Menic Apprentice
Menic
Posted

I went to Jason's Deli yesterday, after hearing they have a large gluten-free menu. I ordered a corned beef sandwich. I was impressed that the guy who made it pulled out a separate board and cutting knife after he changed gloves. He pulled the bread from the back (Udi's wheat I think) and put the sandwich together at a dedicated station with toppings in a separate drawer from the main sandwich line. Even the meat came in little individual packets so there was no chance of cross contamination. I was extremely impressed with the whole experience and am have glad to have found them. They will basically make you any sandwich you want, and have other gluten-free options. If you miss going to panera or subway or the like, look for Jason's Deli. (I went to the Palatine, IL location.)

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tea-and-crumpets Explorer
tea-and-crumpets
Posted

Thank you for posting this! I have been considering going to that exact location myself. It's in the same area as the Whole Foods, correct?

Menic Apprentice
Menic
Posted
  • Author

Thank you for posting this! I have been considering going to that exact location myself. It's in the same area as the Whole Foods, correct?

Yes, it's on the south side of that mall area, closer to Walmart.

Nor-TX Enthusiast
Nor-TX
Posted

Yes, it's on the south side of that mall area, closer to Walmart.

I've been to the Jasons in Plano Texas and had almost the same experience. Even though it was busy, the server was very careful about making my sandwich. I did not have any gluten reactions. Deli sandwiches was definitely something I have missed. I love the pastrami with hot mustard and house chips. Mmmmm...

NancyL Explorer
NancyL
Posted

I went to Jason's this past weekend and was SO thrilled! They took it seriously and even their Fire Roasted Chicken soup is gluten free! YUMMMMMM The manager even made sure to let me know that their soft serve ice cream if eaten in a cup was gluten free. :P I got to have a DELICIOUS half sandwich AND my all time favorite soup. It rocked (I was too full for the ice cream though. lol).

Salax Contributor
Salax
Posted

I have gone to Jason's many times with no issues...except on Monday this week. I believe, I got glutened from there, usual symptoms. So just becareful and watch them if you can. Also, if you feel uncomfortable, ask for the manager. I should have this last time. I think the person I had was training.. :unsure:

  • 3 weeks later...
Bella001 Explorer
Bella001
Posted

I have eaten there several times and didn't get sick. They seem to be careful and I stand there and watch them like a hawk : )

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  • 6 months later...
MrsVJW Newbie
MrsVJW
Posted

Glad to hear that about this location... I live in Palatine but have been iffy about trying it.

MaryJones2 Enthusiast
MaryJones2
Posted

It definitely varies by location. I went to one in Arkansas about a month ago and they couldn't even find the gluten-free menu and also did not stock gluten-free bread. The mgr was thoroughly confused about the whole gluten thing and just didn't get it at all. So apparently not all locations are as friendly as others...

mbrookes Community Regular
mbrookes
Posted

My local Jason's is very careful about cc. The tomato-basil soup is gluten-free and is wonderful.

Nor-TX Enthusiast
Nor-TX
Posted

Jasons has been my "go to" restaurant anytime someone wants to meet me for lunch. I have the gluten free sandwich with corned beef, spicey mustard, house chips and a small salad from the salad bar. I taken half the sandwich and half the salad home sometimes for the next day.

I also ONLY buy the Udi bread that they use for sandwiches now as my home bread. It is $11.99 but is huge. The loaf is 33 ounces and is whole grain, gluten free, dairy free, soy free, nut free and Kosher parve. Each slice is more than double the regular size - about 5 by 4.5 inches, and tastes a little like the old fashioned rye breads we bought many years ago. I keep it in the freezer and just take out what I need. It never has those air holes that the regular Udi bread has.

They sell them to customers and are happy to do it. They also sell the gluten free, dairy free deli meat. The meat though, is not Kosher. It costs $8.99 per pound. They load up the sytrofoam containers. Each time I get more than a pound because they just keep adding meat to the container. I have never gotten less than a pound. It is always $8.99.

I love Jasons. They do a great job with their gluten free customers. I also make sure to thank the manager. It is a good thing to let a venue know how much we appreciate their support.

  • 2 months later...
MenHen Rookie
MenHen
Posted

It definitely varies by location. I went to one in Arkansas about a month ago and they couldn't even find the gluten-free menu and also did not stock gluten-free bread. The mgr was thoroughly confused about the whole gluten thing and just didn't get it at all. So apparently not all locations are as friendly as others...

I have not had a problem with the ones here in AR. They have been great and do carry the bread. Perhaps it was a new manager that didn't understand??

CarolinaKip Community Regular
CarolinaKip
Posted

I'm curious, the Jason Deli near me states that they have gluten free items for gluten-free sensitive people and recommends that they are not safe for people with Celiac on their menu. I know this is probably a cover my .......but does not make me feel safe in eating there. I know others make a similiar statement, but Jason's Deli actually put Celiac on there.

I've chosen not to eat there as I am celiac and very sensitive to CC.

MaryJones2 Enthusiast
MaryJones2
Posted

I have not had a problem with the ones here in AR. They have been great and do carry the bread. Perhaps it was a new manager that didn't understand??

It was the the North Little Rock Location and it was the entire staff. It took 3 people to even tell me they had a gluten free menu and two managers (or supervisor types) to say there was actually a gluten-free menu somewhere. The manager could never find their copy of the menu and had to print a copy off the computer and said then said they didn't have gluten-free bread 'so it didn't matter anyway'. I had zero confidence and left. That has not been my experience at other locations so that is the reason for my frustration...

smsm Contributor
smsm
Posted

We had a really good experience at Jason's Deli as well - the manager came out to make our meal. My son ordered grilled cheese and he said he didn't want him to have that because he was worried about cc with the toaster - I was really impressed that he would know about that (and chagrined that I did not think of that.)! They brought out separate boards, knives, and new containers of pb/j and made my kids great sandwiches. I had a baked potato with toppings - they were very friendly!

joelmw Rookie
joelmw
Posted

I'm curious, the Jason Deli near me states that they have gluten free items for gluten-free sensitive people and recommends that they are not safe for people with Celiac on their menu. I know this is probably a cover my .......but does not make me feel safe in eating there. I know others make a similiar statement, but Jason's Deli actually put Celiac on there.

I've chosen not to eat there as I am celiac and very sensitive to CC.

I had eaten there a couple of times since my diagnosis before I saw (I could swear it wasn't on the menus I'd been given before but I may have just missed it) the rather scary disclaimer. I love Jason's, but I'm with you: if a restaurant goes out of their way to tell me that I shouldn't be eating there, I tend to believe them. They're pretty explicit: our gluten-free menu is intended for those who are on a gluten-free diet for reasons other than celiac disease and they fairly explicitly advise against celiacs eating there. It's the most direct warning I've seen at any restaurant.

sad.gif

On the other hand, I'd bet that many Jason's are more careful than restaurants who don't make this disclaimer. Oy.

heatherjane Contributor
heatherjane
Posted

I had eaten there a couple of times since my diagnosis before I saw (I could swear it wasn't on the menus I'd been given before but I may have just missed it) the rather scary disclaimer. I love Jason's, but I'm with you: if a restaurant goes out of their way to tell me that I shouldn't be eating there, I tend to believe them. They're pretty explicit: our gluten-free menu is intended for those who are on a gluten-free diet for reasons other than celiac disease and they fairly explicitly advise against celiacs eating there. It's the most direct warning I've seen at any restaurant.

sad.gif

On the other hand, I'd bet that many Jason's are more careful than restaurants who don't make this disclaimer. Oy.

That's a corporate disclaimer to avoid legal ramifications. I think it really depends on the individual franchises. The Jason's in my area actually came out to our celiac group, brought samples and explained their precautions. The best bet is to contact the manager of your location and ask how they do things.

Menic Apprentice
Menic
Posted
  • Author

I noticed a sticker on my order the last time I went there carrying their disclaimer. It sounded like a laywer CYA thing to me. As with all restaurants, you have to feel that they know what they are doing to eat there. Personally, I'd be happy if they just said, "We will do our best, but cannot 100% guarantee yada yada" if they need that sort of thing for legal reasons.

MenHen Rookie
MenHen
Posted

It was the the North Little Rock Location and it was the entire staff. It took 3 people to even tell me they had a gluten free menu and two managers (or supervisor types) to say there was actually a gluten-free menu somewhere. The manager could never find their copy of the menu and had to print a copy off the computer and said then said they didn't have gluten-free bread 'so it didn't matter anyway'. I had zero confidence and left. That has not been my experience at other locations so that is the reason for my frustration...

That is crazy. That is the location I visit most often and I never have a problem. Maybe they have imporoved since your visit. I have only been gluten free for a few months. I would have left if I were you as well.

bentramer1981 Newbie
bentramer1981
Posted

I ate at the Jason's Deli in Olathe, KS. today. I called and talked to the manager Andy (a real nice guy) before ordering and explained I hadn't ate at his restaurant for a long time because I was getting sick.

He personally watched over my order to make sure it was gluten free but I still got sick (sudden on set tiredness, sudden aching in joints, sudden foggy headedness, and sudden and continuous rumbling in my bowels). I asked him about the mayonnaise and he said they changed the utensils but got the mayo from the same place other sandwiches are made UGH!!!

I explained to him that this causes cross contamination and is not gluten free he apologized. If you're going to eat here be sure to ask for: mayo in a packet and chips in unopened package. I'm not sure how to make sure the pickle hasn't come into contact with anything. I hope you can avoid my experience. 

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