Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Glutened At Pf Changs

livinthelife

By livinthelife
in Gluten-Free Restaurants

Recommended Posts

livinthelife Apprentice
livinthelife
Posted

I've been feeling so great! I've safely eaten at PF Changs several times so didn't hesitate when the family wanted to go. I ordered my usual egg drop soup, entree and gluten free fried rice with all the veggies. 

 

They brought out the red bowl of sauce and the signature plates only the rice came with chicken instead of veggies. I figured oh well, I need to eat more protein anyway and took a bite. I remarked to my family how awesome the rice was and that PF Changs finally figured out how to do gluten free rice! My daughter laughed because she can't stand their gluten free rice. 

 

A couple of hours later as I threw up, I realized that no, in fact, they had not figured out how to do rice. I was foggy and exhausted and plain miserable for days. Just yesterday, five days after, I started feeling better. The only thing PF Changs figured out how to do was screw up an order. I contacted them and told them exactly what happened.

 

No more out to eat for this gal for a long, long time. It's my own da** fault...

 

The next night when we went out to eat, I had a glass of wine and a KIND bar from my purse! Live and learn!

 

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


frieze Community Regular
frieze
Posted

what is the gluten in rice?? more likely the chicken?

shadowicewolf Proficient
shadowicewolf
Posted

what is the gluten in rice?? more likely the chicken?

soy sauce is the likely cause.

livinthelife Apprentice
livinthelife
Posted
  • Author

I should've said soy sauce in the rice. Sorry! 

frieze Community Regular
frieze
Posted

now it makes sense.

Celtic Queen Explorer
Celtic Queen
Posted

Yeah, I got nailed at Pei Wei a few weeks back.  I was sooo disappointed because Pei Wei and Changs were the two restaurants that seemed to be doing a good job for Celiacs, or at least for me. 

livinthelife Apprentice
livinthelife
Posted
  • Author

Follow up...

 

PF Changs emailed me the nicest email and were concerned about the soy sauce in the black ramekin. They also mailed me a generous gift card, which I told them in my initial conversation was completely unnecessary, as I knew I would eat there again. I emailed them back the server's name and the receipt number which showed the gluten-free meals.

 

It's nice to see such great customer service and a restaurant that cares!

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


blmoreschi Apprentice
blmoreschi
Posted

We were on the road New Year's Eve, traveling from Chicago back to home in Virginia. We were (successfully) outrunning the storm and just went as far as Indianapolis. We decided to get carry-out from PF Chang's and eat in our hotel room so the kids could watch all the Ryan Seacrest shows. I ordered online from my phone and we ordered all gluten-free items. It was all wonderful (except for one beef dish) and we loved the big orange "gluten-free" stickers on everything and especially the little packets of gluten-free soy sauce. Reading your story I'm glad we ordered all gluten-free (only my daughter with celiac is gluten-free outside of the house) so we didn't have to worry about any mix-ups.

 

So sorry about your bad experience, but in general PF Changs ROCKS! Just wish we lived near one!

Nikki2777 Community Regular
Nikki2777
Posted

I had a similar mix up at a PF Changs, and iI have to say that I was similarly impressed with their customer service. They seemed genuinely concerned abut the breakdown in procedure and sent a gift card.

kymhaze Newbie
kymhaze
Posted

It is so great how many restaurants really do care about gluten-free and offer options that truly are gluten-free! PF Chang's is definitely one of my favorites and even more so reading how strong their customer service was in this post!

glutenfreeliac Collaborator
glutenfreeliac
Posted

Having just ordered PF Changs for delivery, I am so sorry to hear this happened. Our local restaurant has been great for me, and I love that I can it delivered. I'm pleased that they handled the customer service side of things so promptly and graciously. It makes me feel good about a restaurant when I know they really do care about their customers.

CarolinaKip Community Regular
CarolinaKip
Posted

I have been glutened at one pf Changs location. However, another location knows me now! I speak with the manager who has Celiac relatives. I try to stick with the same servers as well.

 

I went right after the new year and did not expect it to be so crowded. I expressed my concern for my order. The manager I know came by to tell me he informed the chef that I am Celiac, and they have a special area to cook my order. My entire table orders gluten free every time we go. My son gets the gluten-free fried rice and it comes with veggies and chicken. I know that my pf Changs is a flagship restaurant where they try new dishes. If you have the gluten-free Cantonese lemon chicken on your gluten-free menu, it's so yummy! When my server put it in front of me the first time, I said to him "this does not look gluten-free" He said yes, I can assure you it is! It's a sliced fired chicken breast with lemon sauce.

 

The last time I went, my young grandson was with me and they made his fried rice gluten-free just so the entire table would be safe with no extra charge.

 

Sorry to know you got sick!

  • 2 months later...
IrishHeart Veteran
IrishHeart
Posted

So, I took a leap of faith and tried P F Chang’s in Palm Beach Gardens, FL. The hubs loves Chinese food (I prefer Thai) but I thought I would see how they handle the food and the many questions I would have about food prep so he could enjoy this cuisine once more. (neither of us has take out had Chinese food in 3 years since my DX).

From the moment I walked through the door, I felt comfortable that they understand the serious nature of celiac. All the sauces that are gluten-free are brought to the table in a RED cup. (This is designated for gluten-free diners.) Yes, there is soy sauce in a jar on the table, but they tell you flat out : DO NOT USE THAT. WE HAVE gluten-free SOY SAUCE. (ok, check!) :)

 

The server was very knowledgeable and she related her husband’s story of serious illness with UC and how they are gluten-free too. She took good care of us. The gluten-free meals we ordered were on their designated gluten-free plates, The food was very good and I had no issues whatsoever. When the manager learned it was my first time there, he came over and introduced himself and gave me a gift card. Nice touch!

 

They make all the gluten-free items in dedicated woks. They have EXCELLENT protocols in place.

 

I had a great experience at P F Chang’s. I even went back a few weeks later. Still okay! icon_smile.gif

Perhaps the careful food prep varies from location to location,(although I am not sure how because they have a definite protocol they follow. Maybe someone got sloppy?)
or perhaps some of you have other food intolerances? (I sure do) or perhaps some of you just cannot handle spicy foods because you are still healing? OTHER things can give us grief besides gluten. 


I never would have tried such spicy food the first year after diagnosis because my GI tract was a mess.

Eating out can be risky, of course, but I just wanted to relate my positive experience for anyone still reading the thread.

kareng Grand Master
kareng
Posted

So, I took a leap of faith and tried P F Chang’s in Palm Beach Gardens, FL. The hubs loves Chinese food (I prefer Thai) but I thought I would see how they handle the food and the many questions I would have about food prep so he could enjoy this cuisine once more. (neither of us has take out had Chinese food in 3 years since my DX).

From the moment I walked through the door, I felt comfortable that they understand the serious nature of celiac. All the sauces that are gluten-free are brought to the table in a RED cup. (This is designated for gluten-free diners.) Yes, there is soy sauce in a jar on the table, but they tell you flat out : DO NOT USE THAT. WE HAVE gluten-free SOY SAUCE. (ok, check!) :)

 

The server was very knowledgeable and she related her husband’s story of serious illness with UC and how they are gluten-free too. She took good care of us. The gluten-free meals we ordered were on their designated gluten-free plates, The food was very good and I had no issues whatsoever. When the manager learned it was my first time there, he came over and introduced himself and gave me a gift card. Nice touch!

 

They make all the gluten-free items in dedicated woks. They have EXCELLENT protocols in place.

 

I had a great experience at P F Chang’s. I even went back a few weeks later. Still okay! icon_smile.gif

Perhaps the careful food prep varies from location to location,(although I am not sure how because they have a definite protocol they follow. Maybe someone got sloppy?)

or perhaps some of you have other food intolerances? (I sure do) or perhaps some of you just cannot handle spicy foods because you are still healing? OTHER things can give us grief besides gluten. 

I never would have tried such spicy food the first year after diagnosis because my GI tract was a mess.

Eating out can be risky, of course, but I just wanted to relate my positive experience for anyone still reading the thread.

You know..... Not all the gluten-free dishes are spicy? :)

We all order from the gluten-free menu when we go. That way we can share.

IrishHeart Veteran
IrishHeart
Posted

You know..... Not all the gluten-free dishes are spicy? :)

We all order from the gluten-free menu when we go. That way we can share.

 

yes, I do, Miz K....but I like spicy and I was just saying....maybe some people feel icky after eating something spicy.  :)

 

I loved everything I have tried so far....hope to go back soon!  So glad my initial soy intolerance has resolved. Yaay for healing!! LOL

kareng Grand Master
kareng
Posted

yes, I do, Miz K....but I like spicy and I was just saying....maybe some people feel icky after eating something spicy.  :)

 

I loved everything I have tried so far....hope to go back soon!  So glad my initial soy intolerance has resolved. Yaay for healing!! LOL

 

 

Actually.... I have heard that they can make some dishes without soy.  It might not be quite the same as it won't be marinated or have the same sauce, but it will might be a nice option for some.

IrishHeart Veteran
IrishHeart
Posted

Actually.... I have heard that they can make some dishes without soy.  It might not be quite the same as it won't be marinated or have the same sauce, but it will might be a nice option for some.

 

 

True, true. 

 

But  I think we should make it clear..... the soy in the gluten-free dishes....is gluten-free soy sauce. 

 

:)

livinthelife Apprentice
livinthelife
Posted
  • Author

I've been back to Pf Changs since I was glutened there and had awesome experiences. Wish I had some lettuce wraps right now!

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      131,544
    • Most Online (within 30 mins)
      7,748
    Jem68
    Newest Member
    Jem68
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.4k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • Beverage
      Diagnosed celiac for 1-2 months ago and everything makes me bloated.

      By Beverage · Posted

      I had a very rough month after diagnosis. No exaggeration, lost so much inflammatory weight, I looked like a bag of bones, underneath i had been literally starving to death. I did start feeling noticeably better after a month of very strict control of my kitchen and home. What are you eating for breakfast and lunch? I ignored my doc and ate oats, yes they were gluten free, but some brands are at the higher end of gluten free. Lots of celics can eat Bob's Red Mill gluten-free oats, but not me. I can now eat them, but they have to be grown and processed according to the "purity protocol" methods. I mail order them, Montana Gluten-Free brand. A food and symptoms and activities log can be helpful in tracking down issues. You might be totally aware, but I have to mention about the risk of airborne gluten. As the doc that diagnosed me warned . . Remember eyes, ears, nose, and mouth all lead to your stomach and intestines.  Are you getting any cross contamination? Airborne gluten? Any pets eating gluten (they eat it, lick themselves, you pet them...)? Any house remodeling? We live in an older home, always fixing something. I've gotten glutened from the dust from cutting into plaster walls, possibly also plywood (glues). The suggestions by many here on vitamin supplements also really helped me. I had some lingering allergies and asthma, which are now 99% gone. I was taking Albuterol inhaler every hour just to breathe, but thiamine in form of benfotiamine kicked that down to 1-2 times a day within a few days of starting it. Also, since cutting out inflammatory seed oils (canola, sunflower, grapeseed, etc) and cooking with real olive oil, avocado oil, ghee, and coconut oil, I have noticed even greater improvement overall and haven't used the inhaler in months! It takes time to weed out everything in your life that contains gluten, and it takes awhile to heal and rebuild your health. At first it's mentally exhausting, overwhelming, even obsessive, but it gets better and second nature.
    • Jsingh
      Protein or fat?

      By Jsingh · Posted

      Hi,  I care for my seven year old daughter with Celiac. After watching her for months, I have figured out that she has problem with two kinds of fats- animal fat and cooking oils. It basically makes her intestine sore enough that she feels spasms when she is upset. It only happens on days when she has eaten more fat than her usual every day diet. (Her usual diet has chia seeds, flaxseeds, and avocado/ pumpkin seeds for fat and an occasional chicken breast.) I stopped using cooking oils last year, and when I reintroduced eggs and dairy, both of which I had held off for a few months thinking it was an issue of the protein like some Celiac patients habe mentioned to be the case, she has reacted in the same fashion as she does with excess fats. So now I wonder if her reaction to dairy and eggs is not really because of protein but fat.   I don't really have a question, just wondering if anyone finds this familiar and if it gets better with time.  Thank you. 
    • Chanda Richard
      High Cost of Gluten-Free Foods

      By Chanda Richard · Posted

      Hello, My name is Chanda and you are not the only one that gose through the same things. I have found that what's easiest for me is finding a few meals each week that last. I have such severe reactions to gluten that it shuts my entire body down. I struggle everyday with i can't eat enough it feels like, when I eat more I lose more weight. Make sure that you look at medication, vitamins and shampoo and conditioner also. They have different things that are less expensive at Walmart. 
    • petitojou
      Frequent nausea after gluten-free diet

      By petitojou · Posted

      Thank you so much! I saw some tips around the forum to make a food diary and now that I know that the community also struggles with corn, egg and soy, the puzzle pieces came together! Just yesterday I tried eating eggs and yes, he’s guilty and charged. Those there are my 3 combo nausea troublemakers. I’m going to adjust my diet ☺️ Also thank you for the information about MCAS! I’m from South America and little it’s talked about it in here. It’s honestly such a game changer now for treatment and recovery. I know I’m free from SIBO and Candida since I’ve been tested for it, but I’m still going to make a endoscopy to test for H. Pylori and Eosinophilic esophagitis (EoE). Thank you again!! Have a blessed weekend 🤍
    • knitty kitty
      Unusual bright yellow but odourless discharge

      By knitty kitty · Posted

      Yes, I, too, have osteoporosis from years of malabsorption, too.  Thiamine and magnesium are what keep the calcium in place in the bones.  If one is low in magnesium, boron, selenium, zinc, copper, and other trace minerals, ones bone heath can suffer.  We need more than just calcium and Vitamin D for strong bones.  Riboflavin B 2, Folate B 9 and Pyridoxine B 6 also contribute to bone formation and strength.   Have you had your thyroid checked?  The thyroid is important to bone health as well.  The thyroid uses lots of thiamine, so a poorly functioning thyroid will affect bone heath.  
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.