Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.


  • Celiac.com Sponsor (A1):
    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Red Robin - Mixed Results And The Reason Why

Eric-C

By Eric-C
in Gluten-Free Restaurants

Recommended Posts

Eric-C Enthusiast
Eric-C
Posted

We've been going to three different RR's in the area since we heard about the dedicated fryers.

First few times I felt great.

Then so-so...sometimes got mildly sick, other times very sick. Either the bacon or the seasoning they put on the burgers is not gluten-free. If its the way they slice the bacon(the slicer itself) or something I don't know.

I've started to tell them no season/salt on the burger either and although they claim it is gluten-free saying that has completely cleared up my issues there.

We got a bad bottle of ketchup a few weeks ago after I had already put it on my burger. Manager stopped by and made me a new burger. When he delivered it he said it was free of everything and that was the first time I felt great leaving there.

Since then I've made sure to speak to the manager when we came in, said no salt on anything...and I say salt because that seems to be a generic term for seasoning there, and have been great every time since then and that is at three different locations.

Next time I am going to inquire about the bacon.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


butterfl8 Rookie
butterfl8
Posted

Thank you for the info! My celiac family is not as sensitive as I am and are going to want to go there soon, my protests or no. And when I say not as sensitive, I mean my sister will have some of her husband's oreo milkshake, and my mother eats at Mcdonalds, has dairy queen malteds, and wonders why she doesn't feel good. AHHHH!!!! So thank you for helping me to know how to keep myself safe under stressful family situations! :P

-Daisy

buffettbride Enthusiast
buffettbride
Posted

RR seasoning is not safe. The ingredients on the container "look" safe, but the gluten-free menu advises against the seasoning. My hubby and daughter get bunless bacon cheeseburgers w/out seasoning and unseasoned fries at RR fairly regularly and do not have problems, and daughter is particularly sensitve

Heidi S. Rookie
Heidi S.
Posted

Yes the only way the fries are gluten free if they do not apply the RR seasoning/salt. I always get the RR gourmet cheeseburger just lettuce wrap tomato and cheese with some ketchup and its great! You can ask to see their gluten free list, most have an allergen binder. No seasoning salt on the burger or fries and you will be ok! In addition all allergy special orders come out in a yellow basket instead of red. Look for your food to arrive in the yellow basket, if it doesn't ask or send it back!

Hope that helps!

Coleslawcat Contributor
Coleslawcat
Posted

Yes the only way the fries are gluten free if they do not apply the RR seasoning/salt. I always get the RR gourmet cheeseburger just lettuce wrap tomato and cheese with some ketchup and its great! You can ask to see their gluten free list, most have an allergen binder. No seasoning salt on the burger or fries and you will be ok! In addition all allergy special orders come out in a yellow basket instead of red. Look for your food to arrive in the yellow basket, if it doesn't ask or send it back!

Hope that helps!

You can ask them to use regular table salt on your burger instead of the seasoned salt. I found the first time I had it made seasoned salt free it tasted very bland, but just having them use the regular salt made a huge difference! The Red Robin near us has two different friers for their fries, one with the seasoning and one without. The waitress said a fair number of people ask for them seasoning free so they always have both batches running. I've had great results there. I've never had an issue with their bacon, but I definitely get it made without the seasoning salt!

digmom1014 Enthusiast
digmom1014
Posted

I've also had great luck when ordering their brushetta chicken sandwich on lettuce wrap with the garlic/parmesan fries. These are a delicious treat for me!!

jyoung Newbie
jyoung
Posted

I have also had mixed results when going to red robin. They have a policy that the manager is supposed to bring out and plates that are ordered with special diets in mind but they have been failing to do so when I have been there recently. The last two times that I was there they brought the food out incorrectly and then had to remake it. The last time was because they "accidentally" got something else on the plate. I couldn't tell if it was ranch dressing or mayo but I can't have either do it wouldn't have mattered. I always ask that they bring my food out separately so there is no CC, though it still rarely happens. Each time something like this goes on I try to educate the manager about what happens when we eat gluten or casein. I am trying to look on this positively but it is getting very hard to go out with the family when you almost always have to watch them eat while you wait for them to fix your meal for the 2nd or 3rd time.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


lynnelise Apprentice
lynnelise
Posted

I had a very good experience at a RR this weekend. The menu I was given stated that you should request no seasoning on the fries or burger. I got the chicken with guacamole and plain fries. It was great and I had no issues, which was a relief since I was in for a five hour car trip! lol!

mindaugas Rookie
mindaugas
Posted

red robin fries without seasoning? ... I just don't go there anymore, the seasoning was the only saving grace.

buffettbride Enthusiast
buffettbride
Posted

red robin fries without seasoning? ... I just don't go there anymore, the seasoning was the only saving grace.

Hubby and my daughter just bring some Lawry's seasoning salt from home. It's basically the same thing.

kareng Grand Master
kareng
Posted

The Red Robin website does say that they grill on the same grill as everything else, so there could be problems.

From the Red Robin site"

AS WE COOK, PREPARE, AND SERVE YOUR MEAL, THE LISTED MENU

OPTION MAY COME IN CONTACT WITH THE ALLERGEN YOU WANT TO

AVOID. FOR EXAMPLE, WE MIGHT COOK THE LISTED MENU OPTION ON

THE SAME BROILER AS A MENU ITEM THAT CONTAINS THE ALLERGEN

YOU WANT TO AVOID. THAT

jerseyangel Proficient
jerseyangel
Posted

Wow--thanks everyone for the info on Red Robbin. I have one nearby, but didn't realize that they recognized gluten-free. I haven't had "restaurant fries" in over 5 years! I may give it a whirl :D

jerseyangel Proficient
jerseyangel
Posted

The Red Robin website does say that they grill on the same grill as everything else, so there could be problems.

From the Red Robin site"

AS WE COOK, PREPARE, AND SERVE YOUR MEAL, THE LISTED MENU

OPTION MAY COME IN CONTACT WITH THE ALLERGEN YOU WANT TO

AVOID. FOR EXAMPLE, WE MIGHT COOK THE LISTED MENU OPTION ON

THE SAME BROILER AS A MENU ITEM THAT CONTAINS THE ALLERGEN

YOU WANT TO AVOID. THAT

jerseyangel Proficient
jerseyangel
Posted

I just hung up the phone with Josiah at The Woodlands, Texas Red Robbin. I asked if they had a gluten-free menu and when he said they did I asked if they prepared the gluten-free foods separately and were aware of the care needed to keep gluten-free foods separate to avoid cross contamination.

He told me that the manager is very aware of Celiac, and that they will make sure that gluten-free foods are prepared separately--either in a clean fryer, a cleaned grill, or what ever is needed. His tone implied to me he knew what he was talking about.

It's always a good idea to call first, or stop in and see how the restaurant you plan to go to handles things. They are only as good/knowledgeable as the management/staff at that location :)

lizard00 Enthusiast
lizard00
Posted

I've never had a problem with RR, but as Patti said, it's important to make sure they know what's up. I always wondered about the seasoning, too, because it looked safe. But, if they say to leave it off, I leave it off. Glad I did :)

Darn210 Enthusiast
Darn210
Posted

The Red Robin website does say that they grill on the same grill as everything else, so there could be problems.

From the Red Robin site"

AS WE COOK, PREPARE, AND SERVE YOUR MEAL, THE LISTED MENU

OPTION MAY COME IN CONTACT WITH THE ALLERGEN YOU WANT TO

AVOID. FOR EXAMPLE, WE MIGHT COOK THE LISTED MENU OPTION ON

THE SAME BROILER AS A MENU ITEM THAT CONTAINS THE ALLERGEN

YOU WANT TO AVOID. THAT

lizard00 Enthusiast
lizard00
Posted

Now I want a Red Robin burger with bacon and guacamole... fantastic. :D

jerseyangel Proficient
jerseyangel
Posted

Now I want a Red Robin burger with bacon and guacamole... fantastic. :D

:lol: I know....all I can think of is a burger and fries!

Eric-C Enthusiast
Eric-C
Posted
  • Author

:lol: I know....all I can think of is a burger and fries!

Well since posting this I've been back a few times...yes a few times, when we meet with customers for lunch it is one of the few places I can go so we do go often.

Since I've made the manager aware every single time I've been in there have been zero issues. Speaking with the manager seems to make a difference and being a familiar face seems to make a difference.

This is at 3 different RR's and good results at all. These are the same ones I had issue with, the difference is in speaking with the manager every time we go in.

buffettbride Enthusiast
buffettbride
Posted

Well since posting this I've been back a few times...yes a few times, when we meet with customers for lunch it is one of the few places I can go so we do go often.

Since I've made the manager aware every single time I've been in there have been zero issues. Speaking with the manager seems to make a difference and being a familiar face seems to make a difference.

This is at 3 different RR's and good results at all. These are the same ones I had issue with, the difference is in speaking with the manager every time we go in.

Becoming a regular and knowning the managers definitely helps! There's a place called Noodles where we go often and the manager and cashiers know us all. They've even comped a meal or two for us if something has taken too long.

butterfl8 Rookie
butterfl8
Posted

And after all that good news, I have to report that my Red Robin experience was not happy. It started off well, with the waiter getting the gluten and soy allergy menus, and checking to see if the fries were fried in soy oil, etc. And as soon as I was done eating, the restroom called. So at the very least, the RR in Centennial, CO is out. At least for me. :(

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Get Celiac.com Updates:
    Support Celiac.com:
    Join eNewsletter
    Donate
  • Celiac.com Sponsor (A17):
    Celiac.com Sponsor (A17):



    Celiac.com Sponsors (A17-M):



  • Recent Activity

    1. asaT
      - asaT replied to Scott Adams's topic in Post Diagnosis, Recovery & Treatment of Celiac Disease
      48

      Supplements for those Diagnosed with Celiac Disease

      plant sources of calcium, such as spinach, have calcium bound to oxalates, which is not good. best source of calcium is unfortunately dairy, do you tolerate dairy? fermented dairy like kefir is good and or a little hard cheese. i do eat dairy, i can only take so much dietary restriction and gluten is hard enough! but i guess some people do have bad reactions...
    2. asaT
      - asaT replied to Scott Adams's topic in Post Diagnosis, Recovery & Treatment of Celiac Disease
      48

      Supplements for those Diagnosed with Celiac Disease

      i take b12, folate, b2, b6, glycine, Nac, zinc, vk2 mk4, magnesium, coq10, pqq, tmg, creatine, omega 3, molybdnem (sp) and just started vit d. quite a list i know. I have high homocysteine (last checked it was 19, but is always high and i finally decided to do something about it) and very low vitamin d, 10. have been opposed to this supp in the past...
    3. nanny marley
      - nanny marley replied to hjayne19's topic in Post Diagnosis, Recovery & Treatment of Celiac Disease
      20

      Insomnia help

      Great advise there I agree with the aniexty part, and the aura migraine has I suffer both, I've also read some great books that have helped I'm going too look the one you mentioned up too thankyou for that, I find a camomile tea just a small one and a gentle wind down before bed has helped me too, I suffer from restless leg syndrome and nerve pain hence I...
    4. David Blake
      - David Blake commented on Scott Adams's article in Product Labeling Regulations
      1

      FDA Moves to Improve Gluten Labeling—What It Means for People With Celiac Disease

      My question I have proposed to the FDA through their website is why Prescription and OTC drug manufacturers are not required to list what binding ingredients were used to bine the drug? They list this on Capsules which are made of cellulose but not on pills? As it stands I or my pharmacist must contact the manufacturer to find out and my list is long from...
    5. nanny marley
      - nanny marley replied to wellthatsfun's topic in Post Diagnosis, Recovery & Treatment of Celiac Disease
      4

      nothing has changed

      I agree there I've tryed this myself to prove I can't eat gluten or lactose and it sets me back for about a month till I have to go back to being very strict to settle again
  • Celiac.com Sponsor (A19):

  • Member Statistics

    • Total Members
      133,343
    • Most Online (within 30 mins)
      7,748
    emoryprose
    Newest Member
    emoryprose
    Joined
  • Celiac.com Sponsor (A20):
  • Celiac.com Sponsor (A22):

  • Forum Statistics

    • Total Topics
      121.6k
    • Total Posts
      1m
  • Celiac.com Sponsor (A21):

  • Upcoming Events

  • Posts

    • asaT
      Supplements for those Diagnosed with Celiac Disease

      By asaT · Posted

      plant sources of calcium, such as spinach, have calcium bound to oxalates, which is not good. best source of calcium is unfortunately dairy, do you tolerate dairy? fermented dairy like kefir is good and or a little hard cheese. i do eat dairy, i can only take so much dietary restriction and gluten is hard enough! but i guess some people do have bad reactions to it, so different for everyone.  
    • asaT
      Supplements for those Diagnosed with Celiac Disease

      By asaT · Posted

      i take b12, folate, b2, b6, glycine, Nac, zinc, vk2 mk4, magnesium, coq10, pqq, tmg, creatine, omega 3, molybdnem (sp) and just started vit d. quite a list i know.  I have high homocysteine (last checked it was 19, but is always high and i finally decided to do something about it) and very low vitamin d, 10. have been opposed to this supp in the past, but going to try it at 5k units a day. having a pth test on friday, which is suspect will be high. my homocysteine has come down to around 9 with 3 weeks of these supplements and expect it to go down further. i also started on estrogen/progesterone. I have osteoporosis too, so that is why the hormones.  anyway, i think all celiacs should have homocysteine checked and treated if needed (easy enough with b vit, tmg). homocysteine very bad thing to be high for a whole host of reasons. all the bad ones, heart attack , stroke, alzi, cancer..... one of the most annoying things about celiacs (and there are so many!) is the weight gain. i guess i stayed thin all those years being undiagnosed because i was under absorbing everything including calories. going gluten-free and the weight gain has been terrible, 30#, but i'm sure a lot more went into that (hip replacement - and years of hip pain leading to inactivity when i was previously very active, probably all related to celiacs, menopause) yada yada. i seemed to lose appetite control, like there was low glp, or leptin or whatever all those hormones are that tell you that you are full and to stop eating. my appetite is immense and i'm never full. i guess decades or more ( i think i have had celiacs since at least my teens - was hospitalized for abdominal pain and diarrhea for which spastic colon was eventually diagnosed and had many episodes of diarrhea/abdominal pain through my 20's. but that symptom seemed to go away and i related it to dairy much more so than gluten. Also my growth was stunted, i'm the only shorty in my family. anyway, decades of malabsorption and maldigestion led to constant hunger, at least thats my theory. then when i started absorbing normally, wham!! FAT!!!    
    • nanny marley
      Insomnia help

      By nanny marley · Posted

      Great advise there I agree with the aniexty part, and the aura migraine has I suffer both, I've also read some great books that have helped I'm going too look the one you mentioned up too thankyou for that, I find a camomile tea just a small one and a gentle wind down before bed has helped me too, I suffer from restless leg syndrome and nerve pain hence I don't always sleep well at the best of times , racing mind catches up I have decorated my whole house in one night in my mind before 🤣 diet changes mindset really help , although I have to say it never just disappears, I find once I came to terms with who I am I managed a lot better  , a misconception is for many to change , that means to heal but that's not always the case , understanding and finding your coping mechanisms are vital tools , it's more productive to find that because there is no failure then no pressure to become something else , it's ok to be sad it's ok to not sleep , it's ok to worry , just try to see it has a journey not a task 🤗
    • nanny marley
      nothing has changed

      By nanny marley · Posted

      I agree there I've tryed this myself to prove I can't eat gluten or lactose and it sets me back for about a month till I have to go back to being very strict to settle again 
    • trents
      Supplements for those Diagnosed with Celiac Disease

      By trents · Posted

      You may also need to supplement with B12 as this vitamin is also involved in iron assimilation and is often deficient in long-term undiagnosed celiac disease.
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.