Jump to content

  • Welcome to Celiac.com!

    You have found your celiac tribe! Join us and ask questions in our forum, share your story, and connect with others.



  • Celiac.com Sponsor (A1):

    Celiac.com Sponsor (A1-M):

  • Get Celiac.com Updates:
    Support Our Content
    eNewsletter
    Donate

Red Robin

cap6

By cap6
in Gluten-Free Restaurants

Recommended Posts

Judy3 Contributor
Judy3
Posted

I went to Red Robin here in my town the other night and after a strange conversation with the waitress and a few sips of water we left without eating. They didn't have the buns although the corporate office assured me they did. The gluten free menu I was handed was nothing more than a typed piece of paper stating so many disclaimers and relieving them of liability that I decided that it was not worth the risk. The waitress didn't have a clue either.. I think it depends on the store, the one in Green Bay WI is not the place to try!! I did however go to a new restaurant that has a gluten free menu and dedicated friers etc and had a burger and fries and it was delightful!! The owner's family has people with Celiac so they are very aware of what they need to do!! I'll be a frequent flier there I think, much more comfortable!!

The general manager at my Red Robin tracked me down somehow and called me to discuss what happened and has now sent me a $40 gift card to please come try again. She said everyone involved has been reprimanded and retraining is happening. She even gave me the name of a waitress to ask for who also has Celiac and eats there every day she works.. So we'll see what happens next time!! I hope my experience was a fluke because I really used to love Red Robin...

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


silk Contributor
silk
Posted

"So after all of the complaining I did about RR, I have to confess.....I called the local RR today and they said they do have the dedicated fryer and Udi's buns. I took my daughter to lunch there and it was fabulous! The only bloat I got was from being completely full of an amazing hamburger. Pretty spendy so that won't happen often but it is nice to have options!"

So you were able to have the fries AND the hamburger? SWEET. I can't wait till that works out here where I live.

Yes, and it was amazing. The manager told me that had a regular fryer and a non-allergen fryer just for fries. Judy3, I hope that works out well for you...

pricklypear1971 Community Regular
pricklypear1971
Posted

Well, after all of these great reviews, here I sit at Red Robin @ Tucson Mall.

And they DON'T have gluten-free buns.

So, I'm a bit bummed.

silk Contributor
silk
Posted

Well, after all of these great reviews, here I sit at Red Robin @ Tucson Mall.

And they DON'T have gluten-free buns.

So, I'm a bit bummed.

I'm really sorry. Do you live in the Tuscon area? Maybe you could e-mail corporate office or even the local RR and request that they get the buns??????

msmini14 Enthusiast
msmini14
Posted

I am glad to hear you all have had a good experience =) I am happy RR offers buns but I probably wouldnt order my chicken sandwich with bread again because it fills me up to quickly. I love my lettuce wraps now and I cant believe I just said that lol.

pricklypear1971 Community Regular
pricklypear1971
Posted

I'm really sorry. Do you live in the Tuscon area? Maybe you could e-mail corporate office or even the local RR and request that they get the buns??????

Yes, I do. Thought of emailing. I may do it.

BeFree Contributor
BeFree
Posted

"I love my lettuce wraps now and I cant believe I just said that lol."

I have a new love for lettuce wraps too! Though I've been just making them at home, not ordering them out.

Celiac.com Sponsor (A8):
Celiac.com Sponsor (A8):

Celiac.com Sponsor (A8-M):


Darn210 Enthusiast
Darn210
Posted

I am glad to hear you all have had a good experience =) I am happy RR offers buns but I probably wouldnt order my chicken sandwich with bread again because it fills me up to quickly. I love my lettuce wraps now and I cant believe I just said that lol.

We love our local RR. They take good care of us when we are there. My daughter usually gets the burger and fries. I doubt that she will ever eat the gluten free buns. We went to a restaraunt in Boston once and they provided a gluten free bun for my daughter's burger. I was not expecting it and tried to send it back. They assured me it was gluten free (sent out the manager and everything). I tasted it and it was pretty good. She wouldn't eat it because for almost half her life she's been eating bunless hamburgers. Now they don't taste right to her with a bun...which in the long run is not such a bad thing.

silk Contributor
silk
Posted

We love our local RR. They take good care of us when we are there. My daughter usually gets the burger and fries. I doubt that she will ever eat the gluten free buns. We went to a restaraunt in Boston once and they provided a gluten free bun for my daughter's burger. I was not expecting it and tried to send it back. They assured me it was gluten free (sent out the manager and everything). I tasted it and it was pretty good. She wouldn't eat it because for almost half her life she's been eating bunless hamburgers. Now they don't taste right to her with a bun...which in the long run is not such a bad thing.

It was nasty hear today and the RR is right down the street from where I work so I popped in to get a burger to take back to work. I don't know but I am pretty sure that they have replaced the mayo with crack cocaine! It was that good. I'm sold on RR. Now I don't have to stay away because I can't eat there but I do have to stay away because it is not friendly to my waistline! :P

rarmama Apprentice
rarmama
Posted

Went to RR tonight, had a delicious turkey burger on the gluten free bun. Was going to get the lettuce wrap, because I thought the bun might not be that great, but it was really good! They also made sure to cook my fries separately and not season them, and left the chipotle sauce off the burger. This is the first time i've eaten in a restaurant since going gluten free, and I actually don't feel all bloated and gross and tired like I usually do! I never even realized how gross I normally feel until I didn't feel that way this time...weird! Totally impressed with Red Robin.

xjrosie Apprentice
xjrosie
Posted

I tried out RR last night. It was the first time since my daughter's official diagnosis that we ventured out to a restaurant.

When I went in, I went up to the hostess and asked if they did indeed have a gluten free menu. She said absolutely. She then went on to inform me that in their kitchen they do have a specific area that is gluten free and all non-gluten free food is never allowed in the area to avoid cross-contamination. The fact that she was so knowledgeable and offered the gluten-free menu to us to look at while we were waiting to be seated made me pretty comfortable in taking my family there.

However, from the time we were seated at our table (6:35, because I checked in on FB) to the time I finally got my bill, paid, and walked out (8:18) kind of distracted from the wonderful food we had. Yes, they were busy, but it took over a half hour to get our food. And I would have thought that for bottomless drinks, they would have offered a refill.

Anyways, because of the excellent food and the knowledge of celiac disease, I might try it again. Because of the customer service, it will definitely be a while before I go back.

Oh, and maybe this is a regional thing, but the gluten-free menu we were provided had a grilled salmon sandwich on it. FYI, they said they no longer carried it. But this is Michigan and maybe they only do salmon certain times of the year.

gluten-enemy Newbie
gluten-enemy
Posted

Last time I went to RR, they were less than accomidating. It was a bum deal. I highly doubt the ones around here have the gluten free bun.

AMBSneakySnack Newbie
AMBSneakySnack
Posted

Had one on Saturday!!! Thought it tasted like Udi's. It was so exciting to go to a restaurant and eat a hamburger on a BUN!! Now if they could only cook their french fries in gluten-free oil, I'd be in heaven!!

I had one a few days ago, and it was very good, and I would highly recommend Red Robin to the gluten free community. I've eaten their steak fries without seasoning every time I have visited Red Robin and I have never had a reaction (and I have a pretty sensitive stomach). I've always heard that the fries are gluten free. Red Robin has always been good at accommodating me, they know what gluten free is and they have a gluten free menu if you ask for it.

silk Contributor
silk
Posted

I had one a few days ago, and it was very good, and I would highly recommend Red Robin to the gluten free community. I've eaten their steak fries without seasoning every time I have visited Red Robin and I have never had a reaction (and I have a pretty sensitive stomach). I've always heard that the fries are gluten free. Red Robin has always been good at accommodating me, they know what gluten free is and they have a gluten free menu if you ask for it.

I found that they were very accommodating as well. My daughter and I sat very near the cook station so I could clearly hear what was going on. The manager told the staff that they had a gluten free order and that they needed to get the food allergy board out...which must mean that they have a separate surface they use for gluten-free food. He also told them to switch utensils and gloves and that they need to use the allergen free oil to cook the steak fries in. I was pretty impressed because it went so smoothly and we did not have to wait any longer for our meal than anyone else seemed to. I looked at the ingredients on their seasoning salt there and it seemed to be safe so I used it on the fries with no problems. I am very sensitive to gluten and react very quickly. I have eaten there 3 times in the past 2 weeks and have had no problems at all. It was kind of cool this last time that I went in with my husband because the waitress who served my daughter and I the first time remembered who I was and again we got excellent service. I think that whenever we have a positive experience in a restaurant, we really need to praise and promote the business. When people are told that they are doing a great job, they try even harder to deserve the praise.

upwitht21 Rookie
upwitht21
Posted

I happened to read this thread before we made a trip to Minneapolis (4 hours from where we live) so we decided to have lunch at red robin since it was close and wow am I glad we did!!!

The manager came out and told me all about what they do to avoid cross contamination, they actually had a menu I could choose from and the food was amazing!!!!

Very happy customers and we will for sure be going back. Just wished we had one closer.

Jess

hillary13 Rookie
hillary13
Posted

I just called my local Red Robin and they assured me that they could provide me with a gluten free meal!! This just made my day because I love their food!!!!

Monael Apprentice
Monael
Posted

I took my son to Red Robin on Sunday and it was awesome! AT first I was a bit worried because the waitress said she didn't have a gluten free menu but they had wheat free buns... I was a bit miffed and when I asked for specifics she offered to have the manager come over. When he came over he told me he was the food manager (I really don't remember the exact words he used but it meant that he was in charge of the food preparation). He gave me a gluten free menu (it was a printout, not like their regular menu) and assured me regarding the gluten free buns. The buns were so good I had my son taste them to tell me whether they were the same as what he had LOL. It was delicious and I had no reactions so I am delighted. I wish I could find those buns at the store.

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Get Celiac.com Updates:
    Support Celiac.com:
    Join eNewsletter
    Donate
  • Celiac.com Sponsor (A17):
    Celiac.com Sponsor (A17):



    Celiac.com Sponsors (A17-M):



  • Recent Activity

    1. marlene333
      - marlene333 replied to Grace Good's topic in Gluten-Free Foods, Products, Shopping & Medications
      3

      Bee balm lipbalm not gluten free

      To play it safe, use Vasoline Lip Therapy. No questions as to it containing gluten.
    2. Mari
      - Mari replied to Jmartes71's topic in Coping with Celiac Disease
      4

      Related issues

      jmartes, Thank you for sharing more information with us. Most of us Celiacs whose problems do not clear up with in a few years have to decide what to do next. We can keep seeing DR.s and hope that we will get some medication or advice that will improve our health. Or we can go looking for other ways to improve our health. Usually Celiac Disease is...
    3. Scott Adams
      - Scott Adams replied to catsrlife's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      4

      Patiently Waiting to See Results

      It's unfortunate that they won't work with you on this, but in the end sometimes we have to take charge of our own health--which is exactly what happened to me. I did finally get the tests done, but only after years of going down various rabbit holes and suffering. Just quitting gluten may be the best path for you at this point.
    4. catsrlife
      - catsrlife replied to catsrlife's topic in Celiac Disease Pre-Diagnosis, Testing & Symptoms
      4

      Patiently Waiting to See Results

      My doctor didn't take the time to listen to anything. I don't even think she knows what it means. She is more concerned about my blood pressure that is caused by her presence than anything else and just wants to push pills at me. The so-called dermatologist wouldn't do a skin test. she prescribed all of these silly antihistamine skin meds. This lady...
    5. Jmartes71
      - Jmartes71 replied to Jmartes71's topic in Coping with Celiac Disease
      4

      Related issues

      I had the test done by one of the specialist through second pcp I had only a few months because he was saying I wasn't.Even though Im positive HLA-DQ2 .My celiac is down played.I am with new pcp, seeing another girl doctor who wants to do another breathe test next month though Im positive sibo this year.I have high blood pressure not sure if its pain from...
  • Celiac.com Sponsor (A19):


  • Member Statistics

    • Total Members
      132,264
    • Most Online (within 30 mins)
      7,748
    daisy24
    Newest Member
    daisy24
    Joined
  • Celiac.com Sponsor (A20):

  • Forum Statistics

    • Total Topics
      121.5k
    • Total Posts
      1m
  • Celiac.com Sponsor (A22):



  • Celiac.com Sponsor (A21):


  • Upcoming Events

  • Posts

    • marlene333
      Bee balm lipbalm not gluten free

      By marlene333 · Posted

      To play it safe, use Vasoline Lip Therapy. No questions as to it containing gluten.
    • Mari
      Related issues

      By Mari · Posted

      jmartes, Thank you for sharing  more information with us. Most of us Celiacs whose problems do not clear up with in a few years have to decide what to do next. We can keep seeing DR.s and hope that we will get some  medication or advice that will improve our health. Or we can go looking for other ways to improve our health. Usually Celiac Disease is not a killer disease, it is a disabling disease as  you have found out. You have time to find some ways to help you recover. Stay on your gluten-free diet and be more careful in avoiding cross contamination . KnittyKitty  and others here can give you advice about avoiding some foods that can give you the gluten auto immune reaction and advice about vitamins and supplement that help celiacs. You may need to take higher doses of Vit. B12  and D3.  About 20 years before a Dr. suggested I might have Celiac disease I had health problems that all other Dr said they could not identify or treat. I was very opposed to alternative providers and treatments. So many people were getting help from a local healer I decided to try that out. It was a little helpful but then, because I had a good education in medical laboraties she gave me a book  to read and what did I think. With great skeptism I started reading and before I was half way through it I began using the methods outlined in the book. Using those herbs and supplements I went from hardly able to work to being able to work almost fulltime. I still use that program. But because I had undiagnosed celiac disease by 10 years later some  of my problems returned and I started to loose weight.    So how does a person find a program that will benefit them? Among the programs you can find online there are many that are snake oil scams and some that will be beneficial. by asking around, as I did. Is there an ND in your area? Do they reccomend that person? If you would like to read about the program I use go to www.drclark.net   
    • Scott Adams
      Patiently Waiting to See Results

      By Scott Adams · Posted

      It's unfortunate that they won't work with you on this, but in the end sometimes we have to take charge of our own health--which is exactly what happened to me. I did finally get the tests done, but only after years of going down various rabbit holes and suffering. Just quitting gluten may be the best path for you at this point.
    • catsrlife
      Patiently Waiting to See Results

      By catsrlife · Posted

      My doctor didn't take the time to listen to anything. I don't even think she knows what it means. She is more concerned about my blood pressure that is caused by her presence than anything else and just wants to push pills at me. The so-called dermatologist wouldn't do a skin test. she prescribed all of these silly antihistamine skin meds. This lady didn't even know what she was talking about and said "they never turn out as celiac, they usually just say it's dermatitis so here's your meds," just like my regular quack. I'm trying to change insurance companies at the moment and that has been a battle because of red tape, wrong turns, and workers having wrong phone numbers. What a joke! The allergy blood days say I have a wheat allergy of .31. Hopefully it's just that and until I find a decent doctor and dermatologist, I'll just lay off the wheat anyway, since it gives me asthma, high blood sugar, and joint pain. So frustrated at this point. The rash on my back of arms/elbows is mostly gone. Both calves and chest have started up. smh. It comes and goes. It fades faster now, though, although my forearms still produce one or two bumps on each side. The itching has calmed down a lot except for the bump area. I have dry skin to begin with so anything affecting it just makes it crazy. i'm never going to eat wheat again. I don't care if they need it to produce results or if it is just an intolerance, allergy, or celiac. It gives me hell.
    • Jmartes71
      Related issues

      By Jmartes71 · Posted

      I had the test done by one of the specialist through second pcp I had only a few months because he was saying I wasn't.Even though Im positive HLA-DQ2 .My celiac is down played.I am with new pcp, seeing another girl doctor who wants to do another breathe test next month though Im positive sibo this year.I have high blood pressure not sure if its pain from sciatica or sibo, ibs or hidden gluten. Im in disability limbo and I should have never been a bus driver because im still suffering and trying to heal with zero income except for my husband. This isnt fare that my health is dictating my living and having ti beg for being revalidation of my disregarded celiac disease. Its an emotional roller coaster I don't want to be on and the medical made it worse.New pcp new gi, exhausted, tired and really fed up. GI doctor NOT girl..
×
×
  • Create New...

Important Information

NOTICE: This site places This site places cookies on your device (Cookie settings). on your device. Continued use is acceptance of our Terms of Use, and Privacy Policy.